住宿方回覆: Dear Valued Guest,--Thank you for choosing to stay at D’Hotel Singapore and for taking the time to share your detailed feedback with us.—We truly appreciate your comments, as they help us better understand the guest experience and continually improve our service and facilities.--We’re pleased to hear that you enjoyed the powerful shower, comfortable bed, and the local breakfast experience just across the street. Your kind recommendation of the nearby eatery and its value-for-money offerings is much appreciated and will certainly be helpful to other travelers.--We also acknowledge your observations regarding the hotel’s history and location. D’Hotel is indeed housed in a heritage building with a unique past, which we have preserved while incorporating modern conveniences. While the location offers a quieter retreat, we understand it may not be ideal for every traveler, and we regret any inconvenience this may have caused. –For future visits, our front desk team would be happy to assist with directions, transportation options, or any nearby attractions to enhance your stay.--Your feedback regarding room amenities such as the absence of bedside power outlets, hand and face towels, and the room service interface has been noted. We sincerely apologize for any inconvenience caused. We are currently reviewing these aspects with our operations team to explore improvements.—We also appreciate your comment about the air conditioning control and slippers. We will work on improving in-room guidance and signage to make things more intuitive for all our guests.--Once again, thank you for your constructive feedback. We hope to have the opportunity to welcome you back and offer you an even more comfortable and seamless experience in the future.--Kind regards,--The management of D’Hotel Singapore
住宿方回覆: Dear Valued Guest,Greetings!Thank you very much for taking the time to share your glowing review and for awarding D'Hotel Singapore a perfect rating. All of us are truly delighted to know that you had such a wonderful experience with us.It brings us great joy to hear that you found our location convenient and that you enjoyed exploring the vibrant neighbourhood of Tiong Bahru. As Singapore’s oldest residential estate, Tiong Bahru is a unique blend of heritage and modern charm, filled with iconic Art Deco architecture, trendy cafés, and some of the city-state’s most beloved eateries and hawker centres. We are glad that this quaint yet lively community added to the enjoyment of your stay.We are especially grateful for your kind words about our team. Your compliment about the smiles on our staff members’ faces is deeply appreciated. At D'Hotel, we believe that genuine warmth and attentive service are at the heart of a memorable guest experience. Knowing that our team made you feel welcome and happy throughout your stay is the greatest reward we could ask for. Thank you for fuelling everyone's passion to serve! With your experience staying with us, we sincerely hope D’Hotel will now be your choice of accommodation whenever you return to Singapore. It would be our pleasure to welcome you back and extend our hospitality to you once again.We are at your service and we wish you well.Kind regards,The management of D'Hotel Singapore
住宿方回覆: Dear DuranDuran, -- Greetings from D’Hotel Singapore! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. -- We are delighted you had a comfortable stay, and we are truly humbled and appreciative of your heartwarming compliment for our team’s friendly service, and we sincerely thank you for your inspiring mention. -- It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! -- It has truly been our great pleasure and privilege to have been of service to you and all of us sincerely hope our boutique hotel remains as your choice lodging whenever your travels bring you back to our city-state. Thank you for your valued support. -- Kind regards, -- The team from D'Hotel Singapore
住宿方回覆: Dear Madisiweierzhouyu, --Thank you for sharing your feedback regarding your recent stay at D'Hotel Singapore. ---We are glad to hear that you appreciated the fresh and quiet surroundings of our location. --We sincerely apologize for the inconvenience you experienced with the cleanliness of your room and the lack of response from our front desk team. This is not the standard of service we strive to provide, and we will address these issues with our housekeeping and front desk staff to ensure improvements are made. --We hope you will reconsider staying with us in the future. ---Best regards, --The management of D'Hotel Singapore
住宿方回覆: Dear Angellinwu, ---Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our friendly and patient front desk service and complete facilities. ----We are also glad that you appreciated the spacious room and well-designed bathroom.-----We look forward to welcoming you back for another pleasant stay. ---Best regards, ---The management of D’Hotel Singapore
住宿方回覆: Dear Meimei, ---Thank you for your perfect rating! ----We are delighted to hear that you enjoyed our boutique hotel's convenient location, quiet rooms, and thoughtful amenities. --- It is wonderful to know that you had a very good stay experience with us. ----We look forward to welcoming you back for another pleasant stay. ---Best regards, ---The management of D’Hotel Singapore
住宿方回覆: Dear zhutoubaobao, --Thank you for your perfect rating! ---We are delighted to hear that you enjoyed our spacious rooms, comfortable bedding, and convenient location.---- It is great to know that you appreciated the nearby eateries and our complimentary Light Bites service in the lobby. ----We are glad you found your stay to be of very good value. ----We look forward to welcoming you back for another pleasant stay. ---Best regards, ---The management of D’Hotel Singapore