新加坡K2旅店的評論

住宿方回覆: Thank you for your honest review!We’re glad you enjoyed the cleanliness, balcony, and location during your stay. We appreciate your feedback about the bed size and toiletries — we understand how important these details are and have already raised these points with our team to improve guest comfort and amenities.We hope to have the chance to welcome you back and provide an even better experience next time.Warm regards,K2 Guesthouse

住宿方回覆: Thank you for your kind words and for rating us highly, especially in service and cleanliness. We’re glad to hear you found the room clean and well-located. Our Single Cabins offer a more natural and cozy environment, and while this brings guests closer to nature, we understand it can also come with minor challenges during rainy weather. Your feedback is valuable, and we are working on further improving guest comfort in all conditions. We appreciate your understanding and hope to welcome you back again!Warm regards,K2 Guesthouse

住宿方回覆: Thank you so much for the wonderful review, 黃涍翔!We're thrilled to hear you enjoyed your stay and appreciated the clean, relaxed environment and convenient amenities like the microwave, vending machines, and laundry facilities. It's great to know our space worked well for your needs as a backpacker!We hope to welcome you back for another pleasant stay soon.Warm regards,K2 Guesthouse

住宿方回覆: Thank you for your feedback, Caleb!We’re glad you found our air conditioning and facilities comfortable and appreciated the cost-effectiveness of your stay. We understand the room’s lack of windows may not suit everyone, and we’ve taken note of your comment. It’s great to hear you found the bus transportation convenient too!We hope to welcome you back again soon for another pleasant stay.Warm regards,K2 Guesthouse

住宿方回覆: Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and appreciated our breakfast options. It’s great to know that you found our facilities clean and convenient, and that our location suited your needs.We look forward to welcoming you back to K2 Guesthouse in the future!Best regards,K2 Guesthouse

住宿方回覆: Dear cying11,Thank you for sharing your feedback with us. We’re sorry to hear that your stay did not meet your expectations, especially regarding the room amenities and the challenges you faced with your reservation.We appreciate your concerns about the lack of a hairdryer and the situation with the elevator. We understand how inconvenient this can be, especially for guests with larger luggage. Your feedback regarding the reservation policy has been noted, and we will review this to ensure we are as accommodating as possible in the future.We strive to improve our services based on guest experiences, and we appreciate your understanding. If you have any other suggestions or concerns, please feel free to reach out.Thank you for choosing K2 Guesthouse.Best regards,K2 Guesthouse

住宿方回覆: 親愛的 Sushi_Wang， 感謝您抽出寶貴時間分享您的回饋。對於您在我們賓館的入住體驗未能達到您的期望，我們深表歉意。我們瞭解您的擔憂，對於造成您的不便，我們深表歉意。如果我們知道您的預計抵達時間，我們可以啟動自助入住流程以避免產生費用。此外，我們很遺憾您受到鄰近房間噪音的干擾。我們將研究改善隔音的方法，確保所有房客享有安靜的住宿體驗。清潔和舒適是我們的首要任務，我們會審查您的回饋意見，以做出必要的改進。 。

住宿方回覆: Thank you for the lovely review!We’re so happy to hear you enjoyed your stay and appreciated the convenient location and friendly service. Your kind words mean a lot to our team. We hope to welcome you back again soon!Warm regards,K2 Guesthouse

住宿方回覆: 來自新加坡 k2Guesthouse 的您好！感謝您入住我們酒店並給予好評。關於房型和床型，您和前台協調了嗎？因為也許我們可以將您的房間升級為套間，讓您的家人（尤其是孩子）感到舒適。但無後顧之憂將確保對此事採取相應行動併升級我們提供的服務以保持客人的滿意度。我們希望在不久的將來有機會再次為您服務。謹致問候， k2Guesthouse 團隊

住宿方回覆: Dear Yanzi,Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience during your stay with us. Your comfort and satisfaction are our top priorities, and we appreciate you bringing these issues to our attention.We apologize for the odor in the original room; it’s important for us to ensure that our accommodations are welcoming and comfortable. We will investigate this matter to prevent it from happening in the future.Regarding the deposit and bathroom access, we understand your concerns and will work to ensure clearer communication moving forward.We're glad to hear that you enjoyed our location and the breakfast options. Your comments are invaluable for us to improve our services. We hope you might consider staying with us again in the future, allowing us the opportunity to provide a better experience.Best wishes,K2 Guesthouse

住宿方回覆: 您好，對於您在入住期間的經歷深感抱歉。我們將確保針對此事採取相應行動並升級我們提供的服務，以保持客人的滿意度。再次感謝您的好評，並希望在未來為您服務。謹致問候， k2Guesthouse Management

住宿方回覆: Thank you for your review, Yilaicom!We're glad to hear that you had a positive stay overall and truly appreciate your kind rating, especially for our service — it means a lot to us!We’ve noted your feedback about pricing. While we strive to keep our rates competitive for the area, we understand that affordability is important and will definitely take this into consideration as we review our pricing structures.Thanks again for staying with us, and we hope to welcome you back the next time you're in Singapore.Warm regards,K2 Guesthouse

住宿方回覆: 尊敬的客人， 對於您在入住期間的經歷深表歉意。 我們將確保針對此事採取相應行動並升級我們提供的服務，以保持客人的滿意度。 再次感謝您的好評，並希望在未來為您服務。 此致， k2賓館管理