Well where to start.. The hotel has a good location on the beach. When we arrived we did not get too much help for carrying our luggages. Rooms were ready but we did not get the double rooms villa we booked. Despite of our explanations that we were travelling with young kids, two non communicating rooms were assigned to us.. The front desk is not really efficient for helping us in English, they almost don’t speak English, that makes communication hard. Rooms are clean and quite large. The main point with rooms are the mattress really really hard, and you will wake up with painful back. We booked new eve gala diner for 150 USD each..(that was not a bargain as food was regular quality nothing special..thought, robbery ! Price of wine is not acceptable for a low quality wine that you buy 4 euro in Europe.(45 USD at the resort) One super point is the quality of the food even for set menus. The chief provide well prepared dishes that are really tasty and nice looking. Nevertheless we had issues with the manager of waiters that was really rude and talking to us as if we were relatives.. he claimed for extra charge for kids menu, although we had full board. After discussing for minutes we finally got it for free. One more time having English speaking at the restaurant is something essential when you aim to have international clients! Regarding the overall aspect of the resort, we clearly regret the lack of maintenance : rubbishes and extra mattress left outside of the room for days, electric wire not well isolated and the most dangerous things for us is the state of the swimming pool with removed floor tiles that left sharp sides visible. One of our kids get injured and the staff did not apologise.. Same with the wooden terrace where many visible nails are just waiting for your feet ! If you have another option to choose different resort than La passion, we highly advise you to do so. Latest tips is the right restaurant and bar at the left side of the hotel where you will find warm staff and really good cocktails at the right price. Also the food for lunch is a good compromise: give it a try 😉.
不錯
15 評價