撒拉遜灣度假村

撒拉遜灣度假村的評論

撒拉遜灣度假村

Koh Rong Sanloem Island, 18000 西哈努克城, 西哈努克省, 柬埔寨查看飯店詳情
撒拉遜灣度假村
撒拉遜灣度假村撒拉遜灣度假村撒拉遜灣度假村
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撒拉遜灣度假村的真實房客評論

8.9/10
很好
42 則評論
驗證過的評論
位置9.1
設施8.7
服務8.8
衛生程度8.9
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所有評論(42)
好評(33)
附有照片/影片的評論(6)
負評(2)
訪客用戶
園景別墅
入住於 2022 年 12 月
夫妻/情侶出遊
8 則評論
10.0/10
超棒
發布於 2023 年 1 月 28 日
早餐是點餐,英式美式本地三種。酒店小划艇就放海邊,住客隨便用,但安全也自己負責,酒店提供救生服。這酒店兩邊沒有別家店,加上房間都獨棟,白天晚上都特別安靜。這店房間少,所以前邊沙灘躺椅海里都比較清凈,拍一個人都沒有的沙灘大海也能拍得到。海水清倒是清,但魚非常少。漲潮退潮水遠近變化大,淺水區很長,沙子也細,非常適合孩子。這位置看不到海上日出,是從海灣山上出,角度差些,比較遺憾。下午左邊的山會遮住烈日,這時候下海非常好。酒店午餐比島上另幾個餐廳貴一美元多,味道還行,環境比較好,不想走過去在酒店吃也挺好。
住宿方回覆: Hello there,Thank you very much for spending your time to give us a review. We are happy that you had a good time staying with us. Your review is very much important to us to improve the quality of next coming guest stay.Wish you all the best.Regards,Channy
訪客用戶
豪華別墅
入住於 2024 年 10 月
夫妻/情侶出遊
1 則評論
9.0/10
滿意
發布於 2024 年 11 月 17 日
Sehr schöne Resort mit dem schönsten und saubersten Strand der Insel. Personal sehr freundlich. WLAN Ausleuchtung könnte besser sein, Sauberkeit OK.
翻譯
Alexis Patureau
豪華別墅
入住於 2024 年 2 月
夫妻/情侶出遊
24 則評論
3.5/10
發布於 2024 年 3 月 14 日
酒店避開了,因為經理在 7 通電話和 2 天過去後甚至沒有回電給我們。下船後我們不得不要求其他酒店來接我們,所以我們在辦理入住之前就已經出發了,服務還少了一分。先生們,擁有家族企業固然好,但尊重這些顧客是首先要尊重的一點。我想藉此機會感謝女主人,她試圖向我們解釋她的老闆是個大C……沒有經驗,也沒有受過教育。 我們繼續發現我們的房間很乾淨,這家酒店唯一好的一點是 2 星級的價格並不便宜。材料很低端,床不太舒服,最糟糕的是發現照片中沒有出現手持花灑。沒有壓力,不可能支付 70 歐元一晚卻感覺不乾淨。酒店少了一分。 沮喪過後,我們在躺椅上放鬆一下,要了一杯雞尾酒,價格是 4 美元,貴得可怕,但最糟糕的是裡面沒有酒精,春捲充滿了油,很好吃。 接下來發生的事情很糟糕,因為我游完泳後在躺椅上睡著了,感覺水不乾淨,這對於我避開的整個海灘區域來說都是如此。我醒來時身上長了一些發癢的小丘疹(總共超過 50 個),這就是 4 天疼痛的開始,因為與其他海灘相比,海灘沒有得到清潔,因此沙蚤喜歡了 50 多個丘疹。非常癢。 從那裡我只想離開,我決定像去年一樣回到激情度假村,因為至少它很乾淨,而且只多花 25 歐元,沒有可比性。 我絕對不感謝Saracen酒店,因為它是我在柬埔寨見過的最低端、管理最差的酒店,但每晚70歐元的價格我覺得很可恥。 完整地說,房間是正確的,甚至是巨大的,因為缺乏室內家具,而且開裂的牆壁不會永遠持續下去。早餐價格過高,去海灘也不瘋狂,還有更好、更便宜的選擇:4 美元,而 6.75 美元則不多。我很反感,因為即使我支付了不存在的服務費用,我仍然受到你疏忽的後遺症的影響。來自鑽石會員的吻,他只談論自己可怕的經歷,一年大約有 120 天住在酒店,對客戶服務有基本要求,這太糟糕了。
原文以 Google 翻譯
MatyG
豪華別墅
入住於 2024 年 5 月
夫妻/情侶出遊
1 則評論
10.0/10
超棒
發布於 2024 年 6 月 12 日
Beautiful location, staff were amazing! Food was good!
翻譯
Gianluca Mazzo
豪華別墅
入住於 2023 年 11 月
家庭出遊
2 則評論
9.0/10
滿意
發布於 2024 年 3 月 21 日
Wonderful beach, out of the night bars area but at walking distance. Clean relaxing happy and kind staff. All you need to relax and enjoy the beach.
翻譯
dm1
園景別墅
入住於 2024 年 3 月
獨自出遊
7 則評論
9.5/10
極佳
發布於 2024 年 6 月 5 日
Well maintained, great room, will stay again.
翻譯
RachLab
入住於 2024 年 10 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2024 年 11 月 16 日
opStunning. The best location on Saracen Bay in my opinion without a doubt. Spacious, wide beach area with plenty of sunbeds and grass thatch umbrellas tucked away at the much quieter and more picturesque end of the beach. Complete serenity and peace and quiet here, it's impossible not to unwind and relax instantly from the moment you arrive. The beach is beautiful- wide and clean as opposed to further down where it tends to be narrower and the other resorts in the middle of the beach I felt were packed quite closely right next to each other. We booked a sea front villa for 6 nights, paid a bit extra but so worth it for that paradise view when you slide open those doors every morning. It's breathtaking to watch the sun rise at 6am from just outside your villa. The hotel staff messaged me before our arrival to confirm which Ferry we were arriving on and to ensure someone was at the pier to collect us from the Ferry and to transfer our luggage to the hotel. ( It is then only a short 150 metre walk from RUMI Pier to the hotel.) The villa was very large and spacious, excellent air-con and good wifi in the villa, on the beach and in the restaurant. Shower pressure was a little weak but it does the job and so didn't bother us. A Safe and fridge are also provided in each villa which was spotlessly clean and housekeeping came in each day to do our room ( you have to request this at Reception) The Staff were all wonderful, so friendly and welcoming, and arranged a private boat trip for us to do snorkelling, fishing and then a visit to M'Pai Bay to watch the sunset. We left at 2pm returning at 7pm. Cost $60. There are a couple of Mini Marts further down the beach if you want to stock up on anything for the fridge, drinks, snacks etc. ( the closest one is right next door to Big Easy Hostel half way down the beach) Lazy Beach is a 30-40 minute hike from the hotel across the island to watch sunset, i wore flip flops but some of the route is inclined over very gravelly, rocky tracks with very sharp stones and rocks so sturdier walking sandals or trainers would have been more suitable as my flip flops felt the pain a bit! We opted not to book breakfast at the hotel as we like the flexibility to stroll early morning and try different places along the beach and there are plenty of choices of restaurants within a short 5 -10 minute walk that offer breakfast menus. We loved everything about our stay here, it really was faultless. If you are searching for complete tranquility and total peace and quiet, look no further, this is the place to be. Absolute picture- perfect paradise!!
翻譯
6/10
訪客用戶
入住於 2025 年 2 月
夫妻/情侶出遊
8.0/10
很好
發布於 2025 年 3 月 27 日
All is well and all is Nice. Das Personal, sehr freundlich, zuvorkommend und hilfsbereit, insbesondere Herr Hong an der Rezeption. Die Villa vorne am Strand, sehr groß mit einem super Aussicht auf das Meer, die Palmen und den Strand. Aber wenn jemand mich fragen würde, würde ich sagen, der Preis ist entschieden zu hoch. Deswegen auch Nur vier Sterne. Frühstück super à la carte und frisch zubereitet da kann ich nicht sagen. Sehr gut. Und noch etwas trauriges, viele viele Moskitos. Ich wurde regelrecht von den Viechern ausgesaugt. Wenn ihr da hin gehen wollt, nimmt unbedingt (ich Betone unbedingt Raucherkerzen gegen Moskitos) 🦟
翻譯
訪客用戶
入住於 2025 年 2 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2025 年 3 月 12 日
We loved this place. We treated ourselves to a beach view accommodation. It was magnificent. The size of the rooms, facilities, exceptionally large terrace. All was magnificent. Situated on THE best part of Saracen Bay, the beach was of pure powdered sand. I've ever only experienced such a beach in the Maldives. My only comment for improvement was the shower pressure was not the strongest. But we loved it and can't wait to return
翻譯
訪客用戶
入住於 2025 年 1 月
其他
10.0/10
超棒
發布於 2025 年 2 月 9 日
A lovely resort on the cleanest and quietest end of this lovely beach. We stayed in one of the beach front bungalows, which I would recommend as the view from your porch and windows is wonderful. Water is lovely - shallow and warm. Sand is white and clean. Rooms are a good size. Restaurant is fine - nothing remarakable, but quite good compared to the other ones we tried on the beach. Service was fine. Hong at reception was friendly and quick at responding to messages. Some confusion with ferries being late or stopping at the pier at the far end of the beach, but I think that was beyond the control of the hotel.
翻譯
訪客用戶
入住於 2024 年 12 月
其他
8.0/10
很好
發布於 2025 年 1 月 28 日
Came here after visiting an incredible resort on Koh Rong, so it had a high bar to achieve from the outset. Saracen Bay resort is very very good! Amazing views, large room, fridge which is a bonus, comfy bed, kettle (another bonus) and the staff are really polite and friendly, typical Cambodian - the loveliest people you could wish to meet. The sea is shallow for about 100 meters with crystal clear water and powder white sand, there is some areas along the beach away from the hotel which are, tatty - but the hotels beach is great, and only residents can use the very spacious sunbathing area! It's 4 circles due to a few points. We had a beach front room, like I said earlier, amazing views - if you could see out of the glass which was very dirty and I had to request them to be cleaned. The safe didn't work, not a biggie as it's a very honest place to be but nonetheless, I like to put our passports in a safe and a solution could not be offered. The bathroom door was significantly warped and wouldn't close, not a huge problem to me and my wife as we've been married 20 years, but still - taking a number 2 with an open door isn't great. Then there was the accumulation of dust balls on the bathroom window ledge, just a culmination of lack of attention to detail. Housekeeping is on request, even emptying the bins which I think should be a standard daily task as a minimum. The restaurant here serves magical meals, they were outstanding - every single one of them! A large selection, always piping hot and served with a smile, very good value as well, not at all expensive. It's a pity about the downsides as the up parts are really good, but you can't give out top marks for somewhere that has room for improvement. Koh Rong Sanloem is a very chilled island and this hotel is a good one, hopefully they iron out some of the issues and become the go to place to stay, it is already to go to place to eat for me!
翻譯
訪客用戶
入住於 2024 年 12 月
其他
10.0/10
超棒
發布於 2025 年 1 月 15 日
What a fabulous place to stay. The best part for us were the staff - all very friendly, helpful and knowledgable. They even invited us to their private New Year's Eve party. The have a real understanding of what guests want on holiday and really make the stay memorable. The location at one end of the beach is great as it's not not a 5 minute walk (along the white sands!) to other bars and restaurants. The rooms are well equipped, spacious and are laid out in such a way that you get excellent privacy. Food at the restaurant is very reasonably priced and of a high quality.
翻譯
訪客用戶
入住於 2024 年 10 月
夫妻/情侶出遊
8.0/10
很好
發布於 2024 年 11 月 19 日
Sehr sauberer Strand, der besser auf der Insel nicht zu finden ist. Personal ist sehr hilfsbereit und freundlich. Mitarbeiter säubern den Strand nach Flut von Müll. Die WLAN Ausleuchtung könnte besser sein und die Sauberkeit unter dem Bett könnte besser sein. Dennoch Empfehlung!
翻譯
訪客用戶
入住於 2024 年 7 月
夫妻/情侶出遊
8.0/10
很好
發布於 2024 年 8 月 27 日
Nous avons passé 6 nuits dans une villa avec accès direct sur la plage. L’accueil est professionnel et l’équipe est attentionnée et très agréable. Certainement le meilleur emplacement de la baie de Saracen, en bout de baie au calme, compter entre 3 et 7’ en marchant dans le sable pour rejoindre les différents restaurants le long de la plage. Les bungalow sont modernes, spacieux, joliment aménagé, épurés, immenses baies vitrées directement sur la plage et Ils disposent d’une petite terrasse aménagée : canapé table fauteuils. Le petit déjeuner servi est bon. Transats modernes sur la plage sous de jolies paillotes. La plage est jolie et la végétation de l’hôtel réalisée avec soin. Les moins : matelas étonnamment ferme et produits toilettes en tube, cela ne se fait plus! Nous avons été un peu gêné par les travaux qui sont réalisés pas loin de l’hôtel : déchargement des matériaux de construction pendant 2 après midi, livraison par tracteur…
翻譯
訪客用戶
入住於 2024 年 8 月
夫妻/情侶出遊
8.0/10
很好
發布於 2024 年 9 月 28 日
The bungalow we rented was right behind a white sand beach. It was large, clean and very well maintained. The entire resort was spotless and the staff were very helpful. The food at the restaurant was good, with a large choice of dishes. We really enjoyed our stay and hope we will return one day!
翻譯