皇后城市旅館

My lady and I needed a place to stay and we saw this hotel online and thought it looked safe. In my opinion, you are better off sleeping in your vehicle on a safe street. The reviews with low ratings are all really valid with their comments. I Checked in after 1:30am. Inconveniently, The front desk clerk took a long time to check us in. The pictures online were misleading! The pillows smelled like piss. There was no fire alarm (which is dangerous) and the walls and floors were visibly dirty. The sheets had stains. Called the front desk for assistance and there was no answer. I was so uncomfortable and couldn’t sleep til 5am then got up at 8am. I smelled a faint urine smell all over the bed. My lady gave me a hug and I noticed her sleeping clothes picked up the urine smell from the bed. I complained at check-out and the clerk told me not to come back after I told him about my disaster of a night trying to get rest. I kindly asked for 50% back and he said I call the General Manager. I waited for the GM to show up and the GM defended the establishment, and he said that because I did not make it a big deal when I checked in then I do not deserve a refund. I checked in at 1:30 am and was exhausted; when I needed help there was no one around.