歐陸大飯店-星級飯店典藏(Grand Hotel Continental Siena - Starhotels Collezione)

Good: The rooms are stunning, had the suite and it exceeded expectations, high ceilings and loads of wow factor, just something you don’t see everyday. The location was perfect. Front desk staff were lovely, bell boy was fantastic. Bad; Restaurant was really average had to send food back, couldn’t find staff when we needed to order something. Friend put in a small bag of laundry to get done at a ridiculously overcharged rate, with the hotel, they mixed all the dark colours and everything came back ruined, socks were missing. The staff did a terrible job dealing with it. Overall, this hotel has so much opportunity, it’s really unique, in a great location with some stunning features but the service, food and some of the tacky, tired sections of the hotel need some refurbishment and love to restore to its glory. Won’t be returning unfortunately.

First class experience from the time we arrived to departure. Friendly staff, service to the highest extent. Breakfast was exceptional well prepared. The hotel is stunning! We truly enjoyed everything there! Irene was awesome’ can’t wait to revisit this hotel!

The grand continental is absolutely beautiful and rich in history. The location is perfect. The woman who checked us in, was extremely helpful with offering best uses of our time and assistance in purchasing tickets. Everyone at the hotel is gracious, and the food is delicious I would definitely recommend Stay at the grand continental hotel

The carpet was super dirty, the curtains where broke, bugs all over the tube, it’s an amazing place with a super good location but the property is not worth it. for what you pay. I was really dussapi

Surprised it’s a Leading Hotel of the World. Not to the standard. It was ok but not great. The restaurant was also very average.

The location was exceptional. Breakfast was excellent. Expected a little more from a 5 star hotel. No fancy lobby. Nothing offered that we didn’t get from a 4 star hotel. When we checked out, not even asked if we enjoyed our stay.

Hotel lindo , atendimento espetacular . Acústica zero . Mesmo com janela acústica não tive conforto . Quarto ao lado com porta conjugada se escuta tudo . Café da manhã entrega alto padrão . Atendimento da porta , recepção excelentes .

Hotel com uma localização excelente, mas os quartos com carpetes sujo e tudo muito antigo.