住宿方回覆: Dear Chedaoshanqianyouxiannv, Thank you for your glowing review of Anantara Angkor Resort, Siem Reap! We're thrilled you enjoyed our intimate setting, personalized service, and rich cultural experiences. Your feedback is invaluable, and we look forward to welcoming you back soon! With best regards, Savorn Ty Cluster Director of Revenue
住宿方回覆: Dear Sir/Madame, Thank you for your feedback. We appreciate your kind words about our well-maintained facilities, friendly staff, and enjoyable experiences. Your input on the coffee is noted, and we're delighted you liked the milk tea. We hope to welcome you back soon for another pleasant stay.With best regards, Savorn Ty Cluster Director of Revenue
住宿方回覆: Dear Sir/Madame, We are thrilled to hear that your stay with us exceeded your expectations! Your detailed feedback highlights the various aspects of our hotel that you enjoyed, from the spacious and serene room to the attentive service provided by our staff. We are delighted that you appreciated the upgrades, happy hour offerings, clean facilities, and the range of activities available. It's fantastic to know that you found the mosquito repellent effective, the turndown service thoughtful, and the breakfast options delicious. We are especially pleased that you enjoyed our passionfruit Mojito and signature cocktails.With best regards, Savorn Ty Cluster Director of Revenue
住宿方回覆: Dear Juliecui, Warm greetings from Anantara Angkor Resort! Thank you for your review. We apologize for the inconveniences you faced during your stay. Your feedback is valuable to us, and we have addressed the issues you mentioned with our team. We hope to welcome you back for an improved experience in the future.With best regards, Savorn Ty Cluster Director of Revenue
住宿方回覆: Dear Sir/Madame, We sincerely apologize for the inconvenience you experienced regarding the check-out time discrepancy and the incident occurred. Your feedback is valuable to us, and we will address these issues to ensure a smoother experience for our guests in the future. We are glad to hear that you appreciated the hotel environment, service, cleanliness, and the delicious breakfast. Your kind words motivate us to continue providing excellent service. We hope to welcome you back for an even more enjoyable stay. Thank you for sharing your feedback with us.With best regards, Savorn Ty Cluster Director of Revenue
住宿方回覆: Dear Sir/Madame, Thank you for your kind words and positive feedback! We are thrilled to hear that you enjoyed our friendly service, clean rooms, beautiful surroundings, and unique decorations. Your satisfaction with these aspects of your stay means a lot to us. We are looking forward to welcoming you back to Anantara Angkor Resort. With best regards, Savorn Ty Cluster Director of Revenue
住宿方回覆: Dear vvviccc, Thank you for sharing your feedback with us. We appreciate your insights and apologize for any disappointment you experienced during your stay.We strive to provide a comfortable and memorable experience for all our guests, and we regret that the room size and overall resort layout did not meet your expectations on this occasion. Your feedback regarding breakfast is duly noted, and we will work on improving this aspect to ensure a more enjoyable dining experience for our guests in the future.As a loyal guest who has stayed in many Anantara hotels, your satisfaction is of utmost importance to us. We understand the importance of value for money and will take your comments into consideration to enhance our offerings and better meet your expectations in the future.We value your patronage and hope to have the opportunity to welcome you back and provide you with an improved and more satisfying experience during your next visit. Thank you for your valuable feedback. With best regards, Savorn Ty Cluster Director of Revenue
住宿方回覆: Dear Sir/Madam.Thank you for your positive review! We are delighted to hear that you enjoyed the comfortable accommodations, excellent service, and convenient amenities at our hotel. We appreciate your recommendation and look forward to welcoming you back soon!With best regards, Savorn Ty Cluster Director of Revenue
住宿方回覆: Dear yangxd48, Thank you for your feedback! We are glad you appreciate the charm of our small and exquisite hotel. Your suggestion regarding additional Chinese services is valuable to us, and we will definitely take it into consideration as we strive to enhance the experience for our guests. We hope to have the opportunity to welcome you back and provide an even more tailored and enjoyable stay in the future.With best regards, Savorn Ty Cluster Director of Revenue