Front desk kid is great. Rooms are large and have bathtubs which is awesome for my disabled wife and I. Pool area is chill and the bar menu is good enough. It’s right behind a street market so if you want to have a little adventure go for a walk. You can find anything out there. ABA machine and pharmacy nice and close. We will stay here again
The staff are kinda chilling out so don’t be in too much of a hurry. WiFi is a lil iffy. Otherwise this is a quiet little oasis and good home base for level 3 exploring SR
翻譯
住宿方回覆: butler/connorDear Butler Connor,Thank you for sharing your detailed feedback and for highlighting the things you enjoyed, from our spacious rooms and bathtubs to the relaxing pool area and convenient location. We’re glad our hotel could be a comfortable base for your Siem Reap adventures.We appreciate your notes on service pace and WiFi, and we’ll use your comments to keep improving. It’s wonderful to hear you plan to stay with us again — we look forward to welcoming you back to your “quiet little oasis” soon.Warm regards,Management Team
住宿方回覆: Dear Becky,Thank you very much for taking the time to share your feedback and for rating us highly on staff service, cleanliness, and amenities. We truly appreciate your kind words.We are sorry to hear that you found the road to the hotel inconvenient and the parking space limited. Your comments are very valuable, and we will look into possible improvements. Regarding breakfast service, we sincerely apologize for the delay you experienced, and we will ensure our team takes extra care to have it prepared on time for future guests.We hope to have the pleasure of welcoming you back again soon and making your next stay even more enjoyable.Warm regards,Samnak Lounge Management
The staff were very friendly and helpful. However, the water in the bathroom was yellow and cloudy during my entire stay. Was told it would be fixed but unfortunately it wasn't.