住宿方回覆: Dear Toushijiandemaowq,Thank you so much for sharing your wonderful experience! We're delighted to hear that Phea and our team made your stay so special, from the room upgrade to the warm welcome and thoughtful service during check-out. It's also great to know you enjoyed the hotel’s ambiance, the Khmer architecture, and the amenities. We truly appreciate your kind words and are thrilled that Embassy will be your top choice for future visits to Siem Reap. We look forward to welcoming you back soon!Best regard,Soung Key Operation Manager
住宿方回覆: Desmond_J,Thank you for your detailed and positive review! We're thrilled to hear that you found our hotel to be cost-effective with spacious rooms and services comparable to five-star standards — and yes, we agree, our in-store prices are quite reasonable! It's great that you enjoyed the swimming pool and gym, and we're especially pleased that the breakfast, with its attentive service and delicious à la carte dishes, exceeded your expectations. We appreciate your note about the room options; we're glad you liked the direct pool access on the first floor and the charming bay windows on the second. Your kind words really motivate us to keep providing a lovely stay for our guests. We look forward to welcoming you back again soon!Best regards,Soung Key Operation Manager
住宿方回覆: Dear Value Guest,Thank you for sharing your detailed experience! We're delighted to hear you enjoyed our afternoon tea, especially the lemongrass flavor and cookies. It's great that you appreciated the unlimited free shuttle to Pub Street, making it convenient for your explorations. We're glad you liked our heated swimming pool—it's designed to provide comfort, especially for guests with busy schedules like yours. Our large resort-style environment aims to offer a relaxing and spacious atmosphere. And thank you for your kind words about our staff, especially Phea. We strive to provide enthusiastic and warm service to make every guest feel at home. Your feedback about the difference in service enthusiasm compared to China is very valuable and encouraging for us. We look forward to welcoming you back soon!Best regards,Soung Key Operation Manager
住宿方回覆: Dear 访客2580,Thank you very much for your kind review! We're delighted to hear that you enjoyed our hotel service and appreciated the enthusiasm of our staff, especially Phea. It's great to know you found our tuk-tuk service helpful and enjoyed the breakfast options, with the meat porridge being a favorite! We’re glad you had the opportunity to experience our facilities like the swimming pool, spa, and gym, even if just briefly. We hope to welcome you back soon so you can fully enjoy all our amenities. Safe travels!Best regards,Soung Key Operation Manager
住宿方回覆: Dear Valued Guest, Thank you so much for your wonderful review! We're delighted to hear you enjoyed the value, cleanliness, and the cozy atmosphere of our hotel. It's great to know our free tuk-tuk service to Pub Street made your stay more convenient. We will pass on your special thanks to Ran — she's truly appreciated. We look forward to welcoming you back soon!Best regards,Soung Key Operation Manager
住宿方回覆: Cuipidepaozi,Thank you so much for sharing your experience! We're delighted to hear that you enjoyed our facilities and found the hotel comfortable and suitable for a relaxing vacation. It's great to know that you appreciated the convenience of our transportation options and the variety of breakfast options. We apologize for the slow service during breakfast and will work to improve this. We look forward to welcoming you back on your next visit. Safe travels!Best regards,Soung KeyOperation Manager
住宿方回覆: Dear Valued Guest,Thank you for your kind words! We're delighted to hear that you enjoyed the good service, and that Phea provided excellent housekeeping. It's great to know you appreciated the pleasant environment and the food suited to your taste. We're also pleased that our unlimited free pick-up and drop-off service to Pub Street made your stay more convenient. We look forward to welcoming you again soon!Best regards,Soung Key Operation Manager
住宿方回覆: Dear Rixibagajiang1,Thank you for sharing your positive experience! We're glad you found the hotel to be nice, and that Non Nivat provided friendly service. It's wonderful to hear you enjoyed the spacious and clean room, and we truly appreciate your comparison favorably to the Park Hyatt. We look forward to welcoming you back on your next visit!Best Regards,Soung Key Operation Manager