Rude front desk staff and poorly maintained, small rooms. We were given a king room that was very small with minimal space on either side of the bed - sides or back; space was more like the lower end Avid, Element, or Tru hotel brands. The first room we were given had no hot water which was discovered while standing in the shower for a very long time waiting for the heat. Upon notifying the front desk staff, we were told we could just stay in the room with the cold water or pay more to be transferred to another room. I said we needed a new room and we shouldn't have to pay for it. We were given the new room which was just as small and also had problems with hot water but at least it finally got warm after a long wait. Breakfast area was large and maintained, but it didn't have anything we could eat except some English muffins; lots of variety but most was pre-packaged, 'weird' items, also no skim milk. Location was in an area just off freeway that had the basics needed for travelling through ... Walmart behind the hotel, a McDonald's across the street, along with a few other nearby hotels and fast food locations.
101 評價