金斯伍德飯店(The Kingswood Hotel)

Welcome, staff, general ambiance, location all excellent, slight problem with lift, but hotel had just opened for the year, the day we arrived. Many people staying at the hotel, come every year and love the hotel, including somebody who lives in Sidmouth!

Stay twice now while on business in Sidmouth great friendly hotel in great position on the sea front and nice walk on the prom after a days work.

Hotel situated to perfection for our needs. Staff very helpful and friendly - couldn't have done more for us during our two night stay

Lovely hotel hotel in a fantastic position. I had a single room which was small but had a nice feel and was perfectly clean. The shower pressure was amazing! There were however a few minor issues regarding service. At breakfast our teas and coffees arrived after we’d eaten the cooked breakfast. Also at checkout there was no one attending the reception desk, despite ringing the bell 3 times. I’d still go back though.

And older hotel, which has had a bit of life put back into it. Bathroom was tidy and quite modern convenient would be the word. The big plus with this Hotel would be the staff. Smile on their face. I’m happy to help.

Lovely little room with the most wonderful beach view balcony. Super friendly staff too.

We had a lovely overnight stay, in the hotel, which i cannot fault. The one thing that wasnt as good was, because it was just one night, we couldnt find parking in the front of the hotel, as advised, so we had to lrave the car in the car park, nearby, overnight. It cost £14. We, hopefully, will come again, for longer and get the parking place i know usually does come with a booking. Family stayed at the hotel, for a few years and always got the parking place allocated, so know we were just unfortunate. The hotel, and staff could not be faulted, and the service, in the restaurant was efficient and organised. Thank you for a very enjoyable nights stay.

Lovely hotel but breakfast service on the morning of the 17th was very poor

It started bad and just got worse. They hadn’t arranged for car parking as requested and although we requested a standard room we were given a compact double. This excluded anywhere to unpack our clothes except for a very small wardrobe for my wife’s dresses and a few of my shirts. No draw space whatsoever. On the second of 3 nights we were abruptly woken up by a figure standing at the bottom of our bed. No not a ghost. Mind a ghost wouldn’t have been so bad. No it was a little old lady only dressed in her night clothes. She was very confused and had wandered into our room and didn’t know what hotel room she was staying in. It transpired that she had been wandering the corridors for over an hour trying all the doors until she found one that was open. I called down to reception hoping to find out which room was hers. The emergency reception number was answered by a temp chef of 2 days, he couldn’t help. I phoned the police for assistance, they phoned the ambulance service who called me back and said they would attend, but it might be several hours before they could get to us. I said not to bother as the hotel staff would be in by then and I would have resolved the issue. 3 hours later the staff did start to arrive and we got the lovely lady returned to her room, all safe and sound. We on the other hand were left shattered and had to cancel our plans for that day. On checkout we were given the money back for the whole stay. Which was a nice gesture.