維多利亞飯店和源溫泉

Just returned from another great trip to the Victoria Hotel. Amazing food and service. Outdoor pool was a lovely temperature and good spa area. As always, a big thank you to Aidan, David, Tony, Ray and Lyndsey and to all the other members of the team. Look forward to returning.

A wonderful hotel with 5 star service. Great food, in a fantastic spot overlooking the sea. Suitable for young and old.

We spent a delightful three nights at the Victoria Hotel earlier this month, blessed with fine weather. As first time visitors, we were in the minority, as many guests were multiple time returners. Our room was on the 3rd floor. It had not been refurbished, but was clean and comfortable with extensive wardrobe space. The bathroom lacked shelving, which meant there was nowhere to store cosmetic bags and large items (apart from a narrow mirrored wall hung cabinet). This could easily be rectified with the addition of a shelf underneath the basin. The room, which was located in the rafters, was incredibly hot. We were supplied with a small fan but this did not help at all. I should note that although the weather was fine and warm, there was no heatwave in Sidmouth! I would avoid a 3rd floor room on a future visit. We asked Housekeeping to supply a cotton sheet and we removed the duvet at night. Despite the warmth of the room, we had a wonderful view of the sea. Prior to arrival, we were emailed by Reception, asking us to book our dining preferences. After consideration, we emailed back, booking a table at the White Room on all three nights. They confirmed back that this had been booked for us. On arrival, we confirmed our dinner bookings at Reception. On the first evening, we arrived at the White Room (very pleasant smaller dining room) but the member of staff in charge said that there was no booking for us there - and we'd been booked into the main Jubilee Restaurant. You can imagine our surprise, and it was as if we had to supply proof and we were trying to enter this dining room illegally!! Eventually we were seated and the member of staff adjusted our bookings on the system. It was all rather embarrassing and irregular! We were glad to have booked the White Room, as there was space between tables and the service was very attentive. The menu offered plenty of choice and we dined very well over the three evenings. We had breakfast in the Jubilee Restaurant each morning and our allocated table was very small and cramped - pushed up against another table, separated only by a screen. It seemed that this was the situation for many of the tables and we were glad not to be having our evening meal there! That said, the staff at breakfast were very attentive and the hot breakfast was cooked to order and delicious. Throughout the hotel, including the bar and pool area, the staff were excellent and always had a smile for guests. This is the second Brend hotel we've visited, and it did not disappoint, apart from the issues listed above. We did think that the sandwich lunches were overpriced at an eye-watering £16 for basic ham on white. The DBB offer was more acceptable, although the A La Carte options were overpriced, easily matching London Mayfair prices! All that said, we look forward to our next visit (although not on the 3rd floor).

This is a superbly presented, elegant and sophisticated hotel. The facilities are top notch and the staff are polite and very helpful. Breakfast is a veritable feast of choices and is of the highest quality. Dinner does not disappoint either, and is served in one of two lovely restaurants. Definitely worth a return visit.

As with our experience of other Brend Group hotels, the Victoria was delightful and fulfilled our very high expectations. Would recommend to all.

Just had a wonderful stay for my 70th birthday. Had a state room which was lovely and had everything you could think of including a balcony and sea view. Every member of staff we encountered were friendly and nothing was too much trouble. The outdoor pool was great and well kept you could imagine that you were abroad. The food was tasty and well presented. All in all a wonderful and memorable time for my birthday.