維多利亞飯店和源溫泉

Let’s start with a positives majority of the staff are exceptionally polite and courteous. It’s got a traditional charm and high standards. The three course dinner and breakfast were delicious, highly recommend the food. The spa has been modernised to high standard but it felt overcrowded with only eight people memberships and hotel guests. Now for our negatives! we didn’t spend much time in our room on the Saturday night, we stayed in the lobby listening to band. At around 6.45am on the Sunday morning, I was woken by the people around walking around their room. The chandelier was shaking and the glass shells rattling, it didn’t stop until 8am by that time I was wide awake. Then, when we returned to our room after breakfast, the chambermaid knocked the door and went explained we weren’t ready get (about 9.30 - but 11am check out). I went for a shower and as I was getting out the chambermaid entered the room without knocking, very embarrassed as my mother-in-law was in her swim wear and I was wrapped in a towel, she just looked down and left the room without a word. Then about 30mins later she walked in again, she did say sorry this time, which I said you must knock before entering rooms. We went down to check out of the room but stay for our spa treatment. The manger said he would get the chandelier checked by the maintenance team as they wouldn’t want it to disturb anymore guests. We went down to the spa and waited for a treatments, which were very good. When we settled the bill the manager had taken a cup of tea off the bill £4.50. It was meant to be a relaxing spa night away, to be woken up so early and then made to feel we had to leave our room was not what I expected.

Sehr schönes, klassisches Hotel in exponierter Lage am Rande von Sidmouth. Sehr schönes Foyer. Zimmer mit Meerblick sind vorzuziehen. Es gibt keine Klimaanlage, d.h. Zimmer zum Meer heizen sich tagsüber sehr auf. Die Zimmer sind eher klein und unterschiedlich. Das angebotene Deluxe-Zimmer 205 war klein und dunkel, der Balkon max. für Raucher geeignet und der Seeblick durch rechte und linke Mauern sehr eingeschränkt. Das Bad war schmal und ältlich. Das alternativ angebotene Zimmer 311 hatte einen schönen Blick, das Bad renoviert. Es war allerdings sehr aufgeheizt. Qualität der Speisen bei Dinner und Frühstück war sehr gut, das Abendmenu auch günstig. Das Personal war kompetent und freundlich, besonders der Doorman. Der Poolbereich ist ok, leider komplett mit Steinfliesen belegt, was ihn unfreundlich und nüchtern macht. Das könnte man einfach besser gestalten.

Excellent location. Adequate sized rooms with comfy beds and good en suites. Some have lovely sea views Very good breakfasts with truly excellent restaurant dinners with comprehensive wine list. Superb and discrete service from all the staff.

Great staff but small dinner portions compared to sister hotel next door ( The Belmont). Could not fault the staff very accommodating.

We stayed for five nights in the Victoria suite. This suite is accessed by a small number of stone steps from outside the hotel or via steep narrow steps from inside. It is beautifully furnished throughout and benefits from having a separate lounge and small kitchenette. A warning that it has connecting doors to a garden room and this was booked to other guests when we stayed which led to slight noise. A huge bathroom with his and hers sinks, bath and separate shower was clean with plenty of towels. Soap and shower gel was via dispensers fixed to the wall. Bed linen is changed once a week or on request. We ate in the main restaurant each night and there is a daily changing choice of menu on table d'hote and an a la carte menu at additional cost. The menus however were sometimes a bit odd, offering modern food to a clientele that it perhaps did not suit judging by the clientele during our stay. However, we found something enjoyable to order all the time. Excellent choice of menu at breakfast. Restaurant staff were very attentive. One think we did notice had changed since our previous visit was that Cuppachino at breakfast was at extra charge, which I expect stemmed from a high demand due to the standard of the coffee. All this having been said, most customers will find the restaurant quite satisfactory and good value for money. We made some special requests and they were fully met and exceeded expectations. We did not use the spa facilities

One to go to in Sidmouth is The Victoria Hotel. An excellent Hotel with Spa Facilities. This timeless classic is a must do.