FIRST IMPRESSIONS CAN EITHER MAKE OR BREAK ANY BUSINESS!!!! Keep reading…….. We were attending a Cornhole tournament and the selection of Sam’s Town Hotel and ****** was A WIN!!!! From the amazing customer service by Natalie at the Front Desk, who deserves recognition by Hotel Management for representing the Hotel with outstanding customer service and going beyond her duties!! Both at our check in and check out, Natalie was FIVE STAR!!!! Also, Traig, who we were lucky to have as our AWESOME Bellman, SO POLITE AND PERSONABLE!!!! We also lucked out by having his assistance as we checked in and when we checked out! He also should be recognized for his excellent attitude and being a GREAT REPRESENTATIVE of Sam’s Town Hotel! Our room was absolutely beautiful and so clean and well stocked, I highly recommend this Hotel!! My only negative experience was when I was getting my “Rewards Card”, the young man’s comment about being reimbursed for the first $300 in loss with promotions in the mail in approximately 7-10 days, just started my gambling with a NEGATIVE thought process. I think something better to welcome first time players needs to be implemented; don’t start a gamblers evening with such a negative comment!! Overall, we enjoyed our stay, but may not return due to the bad feeling about gambling there! But, the Hotel was a great experience and we were very pleased!!! But, gambling, I did not get off to a great start, but I was shocked at the comment and hope this explanation gets changed to not start your guests off with Negative Vibes.
Clean rooms. I love the lay out of the King suite for a little longer stay, seems to have good security and quiet. I've stayed here in the past and always the staff is nice and helpful. Has good gym, pool, relaxing location. Good choice. Ask for Ryan
Quality Inn, Quality Inn, Quality Inn, what can we say about this location? Staff is very friendly and has great customer service. We checked in room 104 at 8:30pm,front desk was great, and again at check out excellent front desk. Nice, clean property, and inside clean too. Now, the area around hotel not the best but the hotel itself makes the area neat, clean, and quiet. We will be back in the future and recommend anyone in shreveport need a place to stay for a night, go straight to Quality Inn.