I had a comfortable stay here in terms of service and hospitality. The staff were courteous. As far as the facility is concerned the room walls looked old and missing the appeal to qualify it as a 5 star hotel. I could clearly smell wood whenever I walk in the room and the bath area is quite small and not tidy. The food tasted decent but the options in the buffet are quite limited compared to other 5 star hotels. I would not recommend picking this hotel if you are truly looking for the comforts of a 5 star