旅館飯店(Inn Hotel)

Amazing place and staff! I am very pleasure of this cozy place with beautiful views, incredibly food and helpful staff. I want to come back to this place again and again. I save this hotel as a favorite.

Absolutely terrible. I have never experienced such horrible service. Not only were our rooms never cleaned throughout our 5 day stay, but we had also been scammed for money. When I arrived in the afternoon back to my hotel room with my fiancee I was told immediately by the hotel manager that I had to pay 30 euros because we had stained the hotel bed sheets. We were confused but we said okay and went upstairs to see these mysterious stains that had appeared on our bed sheets. When we arrived we had a massive yellow (seemingly bleached stain) on our bed and also dark grey/black stains that had seemingly been swiped across the bed with a dust pan or a brush. I have never been more confused. I thought maybe my aftersun cream might have left a slight stain on the bed, but this was insane. These were clearly put on the bed, and even so my aftersun cream clearly stated on the box that it does not stain bed sheets and clothing (and yes my clothing was not stained at all). We went downstairs with all my creams and everything and told the manager and the hotel owner and we were met with hostility and arrogance. They kept demanding that we pay 30 euros ( which we did because that wasn’t the reason we were upset, we were upset we were accused and set up for a mere 30 euros and treated in such a way). We payed it and left it because it wasn’t worth it but from the hotel owner to the manager and down to the cleaner, absolutely ridiculous and horrible service. Our holiday was ruined by something so silly at the end of our stay, just because an empty hotel wanted to rip us off for a sum that we would have given as a tip anyway, because that’s the type of people we are. Minus - 5 stars if I could.