This is not the Hotel in the photo added. The hotel is a reasonable Japanese style business hotel. The staff were very kind and friendly and tried to help us with the booking problem cause by Trip.com. The booking agency (Trip.com) had booked us as 6 guests and charged us accordingly. We were 4 adults and one child and were overcharged by Trip.com by 1/3 of the price (about 10,000 yen). The hotel staff were helpful but they couldn't do anything as this was a mistake by the agents not the hotel. I will be contacting Trip.com to ask for a refund of the amount they charged us in error.
翻譯