梨樹

location is very good. staff behaviour and service are awesome. we stayed in balcony view and it was awesome.

I stayed at this property from december 24th to 26th, 2024. While the property is situated in a quiet neighborhood, providing a peaceful environment, and the room was spacious, clean, and equipped with a clean bathroom, our overall experience was disappointing due to significant service issues. The major concern was the lack of electricity in our room since last night. Given the cold weather, we had to endure the night without a functioning room heater, which was highly uncomfortable. Additionally, the electric kettle did not work, leaving us without hot water to drink or use. Despite requesting hot drinking water from the staff last night, they failed to provide it, even though they assured us they would. This morning, when we visited the reception at 7 am to address the electricity issue and request hot water, there was no one present to assist us. Upon further checking, we noticed that other rooms also faced lighting issues, but their room heaters and kettles were functioning, which added to our frustration. The food options were very limited, though the taste was decent and had a home-cooked feel. However, the lack of variety could be a concern for those planning an extended stay. One of the biggest drawbacks was the absence of adequate staff support. Only one person stays overnight, which raises serious concerns about handling emergencies or addressing guest needs promptly. While the property has potential with its peaceful location and clean rooms, the poor service and lack of responsiveness left us disappointed. Addressing these issues is crucial for improving the guest experience.

The rooms are newly built and comfortable. The food was okayish. The stay was overall average and satisfactory.