賽倫塞斯特高級旅舍

Arrived,no one was at reception so we rang the bell. Still took quite some time for someone to check us in. The room was dark when we entered as the curtains were closed which was odd. The room was very dusty and lots of cobwebs. Bathroom tired, floor needed swept and lots of dust . Bedding was clean and comfy. Noticed that the bags for bedding ( as it was a family room) were just left sprawled out half under the bed half out. We left and returned to the hotel on a few occasions and never saw any staff, so didn’t report the dirty room. Couldn’t get breakfast as my child has coeliac disease and there were no gluten free options. Just vegan and vegetarian. So we left early to go elsewhere. Never seen/ slept in a hotel room that’s so dirty before. I cannot believe the cleaner thinks that’s ok to present room like that.

Love Premier Inn as they are a great priced great place to stay. Rooms are always clean and comfortable - the beds and pillows are the best around and a good night's sleep is important. You can make as much as you like of your stay by either eating there or going out. It's just the best for when you are meeting up with other family and/or friends and exploring the area.

We have stayed in Premier Inn in differents locations for multiple times, unfortunately the cleaniness for this hotel is Cirencenster is not up to the standard as our previous stays and shall be improved.