住宿方回覆: Hello, Thank you for taking the time to leave a review as we are highly appreciative of your feedback! It is wonderful to read that you enjoyed your stay and that appreciated the facilities we have on offer. It is also great to read that our breakfast team adjusted the menu to your food requests and that you found the staff to be friendly. I would like to thank you once more for your comments and we shall hope to welcome you back in the future!Kind regards,The Rutland Team
住宿方回覆: Dear Guest,Thank you for your review and we're glad to hear you enjoyed your stay with us! We understand that lapses in cleanliness can disrupt your stay and are glad that you alerted us to the issue so we were able to fix it immediately as this is clearly out of the ordinary for us and not up to our standards.We hope to see you again soon!
住宿方回覆: Hello Mohamed, Thank you for taking the time to leave a review! It is wonderful to hear that you enjoyed your stay and we shall hope to welcome you back in the future. Kind regards, The Rutland Team
住宿方回覆: Hello, Thank you for taking the time to leave a review! It is wonderful to hear that you enjoyed your stay and we shall hope to welcome you back in the future. Kind regards, The Rutland Team
yanhao1971
標準單人房
入住於 2024 年 6 月
與好友旅遊
8 則評論
10.0/10
超棒
發布於 2024 年 9 月 1 日
環境好,房間不是很大,英國基本上都是這樣的房間
住宿方回覆: Hello, Thank you for taking the time to leave feedback regarding your stay! It is lovely to hear that you enjoyed the hotels environment and we shall hope to welcome you back in the future! Kind regards, The Rutland Team
booked for my nana and grandad as it was their first time in Sheffield, told the reception this and they upgraded them to a suite! room was lovely with a huge bathroom. location was in such a nice quiet place of the city. would definitely book again
翻譯
住宿方回覆: Hi Lucy,Thank you so much for your lovely review! We’re thrilled to hear your nana and grandad enjoyed their first visit to Sheffield and that the upgrade to a suite made their stay even more special. It’s wonderful to know they loved the room and the peaceful location. We’d be delighted to welcome you—or them—back again soon!Kind regards,Aaron- Duty Manager
住宿方回覆: Hi Wei,Thank you so much for your kind words and for choosing to stay with us again—we’re truly delighted to hear you enjoyed your visit! It’s always a pleasure to welcome back familiar faces, and we’ll be sure to pass along your appreciation to our reception team. We look forward to seeing you again in a few weeksKind regards,Aaron- Duty Manager
Good location and near to the university. Breakfast is okay. No hot shower is the main problem.
翻譯
住宿方回覆: Hello,Thank you for taking the time to leave a review as we appreciate any feedback we recieve! It is wonderful to hear that the location was to your liking and that you enjoyed the breakfast service. Please accept our most sincere apologies for the issues you experienced in regards to the hot water within the shower. I can confirm this has now been reported to our maintenance department as a priority issue. Regardless of this, we hope that this does not deter you from considering us an option in the future!Kind regards,The Rutland Team
訪客用戶
標準單人房
入住於 2025 年 4 月
獨自出遊
1 則評論
10.0/10
超棒
發布於 2025 年 5 月 8 日
Great staff loving place
翻譯
住宿方回覆: Hi Guest user,Thanks for the great review, we hope to welcome you back soon.Kind regards,Aaron- Duty Manager