made reservation at Gîtes chez Baza for for a private room, personally spoke to M. Alain over the phone on march 6th, 2023 thinking that my resevation for august 19 2023 was confirmed, unfortunately on july 16 2023 i received a call from M. Alain , making me aware that the room i reserved back in march was reserved to a couple from France that reserved on Booking. M. Alain expexted me to take another room not equal to what i had originally reserved. the enterprise is far from being reliable, i would not even consider of refering nor ever give my hard worked money to someone that is not using common sense nor professionalisime. His error for not removing the availabilty of the room on the booking site. His only solution was to offer me a lower grade room and accomadate the new reservation made on booking im july 2023 rather that allow me to proceed with my reservation made back in march 2023.
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