住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We regret to hear that your stay did not meet your expectations.We appreciate your comments regarding the breakfast selection, room facilities, and lighting. We understand that our guests have different preferences when it comes to dining options, and we will share your feedback with our team as we continue to review and improve our breakfast offerings.We are also sorry that some aspects of the room condition did not meet your expectations. Your comments regarding the facilities and lighting have been forwarded to the relevant departments for further attention.We value feedback from all our guests, as it helps us improve our services and create a more comfortable experience. We hope to have the opportunity to welcome you again and provide you with a better stay.Kind regards,
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We sincerely regret that your stay did not meet your expectations.We understand that our location near the Sharjah Exhibition Centre was one of the main reasons for your booking, and we appreciate your comments regarding the convenience of the location. At the same time, we are sorry to hear about your concerns with the room condition, noise levels, breakfast variety, and luggage storage service.Your feedback regarding the facilities, room comfort, and breakfast experience has been shared with our management team for review and improvement. Regarding luggage storage, we understand that this service is important for many travelers, and we will review our current arrangements to better meet our guests’ needs.We truly value all guest feedback, as it helps us identify areas where we can enhance our services and facilities. We hope to have the opportunity to welcome you again in the future and provide you with a more comfortable and satisfying experience.Kind regards,
訪客用戶
入住於 2025 年 11 月
商務出差
14 則評論
1.0/10
發布於 2025 年 12 月 11 日
來阿聯酋這麼多次,這是最垃圾的一家,還有一家是city max 非常老舊的一家酒店,每天一樣垃圾早餐,各位跟團來玩的多花點住杜拜那邊,住這裏一天要5個小時堵車在路上,總之差評
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We sincerely regret that your stay did not meet your expectations.We are sorry to hear that you were disappointed with the hotel facilities, breakfast variety, and overall experience. Your comments regarding these areas have been shared with our management team for review and improvement.Regarding the traffic conditions, we understand that travel time can be a concern. Traffic congestion is a common occurrence in major cities, especially during peak hours, and can affect travel times across the UAE. Our location in Sharjah provides convenient access to many key areas, and we recommend guests plan their journeys accordingly to enjoy a smoother travel experience.We appreciate your honest feedback, as it helps us continue improving our services. We hope to have the opportunity to welcome you again in the future and provide you with a more enjoyable stay.Kind regards,
住宿方回覆: Dear Valued Guest Kaixinmeimei,Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our rooms spacious and enjoyed our breakfast offerings.We sincerely apologize for the inconvenience caused by the room lighting. We understand that proper lighting is important for our guests' comfort, especially for activities such as reading or using electronic devices. Your comments have been shared with our management team for review and improvement.We also appreciate your feedback regarding the surrounding area. While our location offers convenient access to key areas in Sharjah, we understand that nearby dining and shopping options are an important consideration for our guests.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an improved experience.Kind regards,
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We sincerely apologize that your stay did not meet your expectations.We are sorry to hear about the concerns you experienced regarding the room condition, lighting, air conditioning, maintenance, and overall comfort. Your comments have been shared with our management and relevant departments for further review and improvement.We understand the importance of providing a clean, comfortable, and welcoming environment for our guests, and we regret that we were unable to provide the experience you expected. We appreciate your honest feedback, as it helps us identify areas where we can enhance our services and facilities.We hope to have the opportunity to welcome you again in the future and provide you with a much-improved stay.Kind regards,
訪客用戶
入住於 2024 年 12 月
商務出差
5 則評論
8.5/10
很好
發布於 2025 年 1 月 24 日
比較舊的酒店,但是離沙迦展覽館近。服務態度很好,現場把大床換雙床,沒加錢。
住宿方回覆: Dear Valued Guest,Thank you for sharing your thoughtful review. We truly appreciate your kind words about our friendly service and are delighted to know our team was able to accommodate your request to change from a king bed to twin beds promptly and at no additional charge.We're also pleased that our convenient location near the Sharjah Expo Centre added value to your stay. While we recognize that our hotel has a classic charm, we continuously strive to enhance our facilities while maintaining the warm hospitality our guests deserve.We look forward to welcoming you back to Sharjah Palace Hotel for another comfortable and enjoyable stay.Kind regards,
訪客用戶
入住於 2025 年 1 月
商務出差
9 則評論
10/10
超棒
發布於 2025 年 4 月 7 日
一家老牌的酒店,特色明顯。性價比超高。
交通方便需要注意的是他位於沙迦,坐公共交通需要備交通卡。
住宿方回覆: Dear Valued Guest,Thank you for sharing your thoughtful review. We are pleased to hear that you appreciated the unique character of our hotel, our value for money, and our convenient location.We also appreciate you highlighting the transportation information for future guests. Sharjah offers convenient public transportation options, and we are happy that our location was suitable for your travel needs.Your feedback is greatly appreciated, and we look forward to welcoming you back to Sharjah Palace Hotel for another pleasant stay.Kind regards,
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations.We regret to hear about the delays during check-in, the room temperature, the lighting, and the inconvenience caused by the windows not being openable. Your comments have been shared with the relevant departments so that these issues can be reviewed and addressed.Guest comfort and satisfaction are very important to us, and we appreciate your honest feedback as it helps us improve our services and facilities. We hope you will consider giving Sharjah Palace Hotel another opportunity to provide you with a much better experience in the future.Kind regards,
訪客用戶
標準雙床房
入住於 2026 年 1 月
商務出差
45 則評論
10/10
超棒
發布於 2026 年 4 月 25 日
簡潔乾淨,靠近杜拜機場
住宿方回覆: Dear Valued Guest,Thank you for your positive feedback. We are delighted to hear that you found Sharjah Palace Hotel clean, simple, and conveniently located.We are pleased that our location was suitable for your travel needs, and we appreciate your kind comments. We look forward to welcoming you back for another comfortable and pleasant stay.Kind regards,
Abdul Ghafar Popal
入住於 2025 年 7 月
家庭出遊
1 則評論
10/10
超棒
發布於 2025 年 8 月 23 日
It was very good experience nice and clean place
翻譯
住宿方回覆: Dear Valued Guest,Thank you for sharing your wonderful feedback. We are delighted to hear that you had a very good experience and found our hotel to be a nice and clean place.Your satisfaction is very important to us, and we truly appreciate your kind words. We look forward to welcoming you back to Sharjah Palace Hotel for another comfortable and enjoyable stay.Kind regards,
訪客用戶
標準雙床房
入住於 2025 年 12 月
商務出差
9 則評論
10/10
超棒
發布於 2026 年 3 月 12 日
很不錯,期待下次入住
住宿方回覆: Dear Valued Guest,Thank you for your wonderful feedback. We are delighted to hear that you had a very good experience at Sharjah Palace Hotel.Your kind words and support mean a lot to our team. We look forward to welcoming you back and providing you with another comfortable and enjoyable stay.Kind regards,
訪客用戶
標準房
入住於 2026 年 2 月
夫妻/情侶出遊
31 則評論
5.5/10
發布於 2026 年 3 月 17 日
老酒店,不太理想
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We appreciate you taking the time to comment on your experience.We understand your concerns regarding the age of the hotel and appreciate your honest observations. We are continuously working to maintain and improve our facilities to provide a more comfortable experience for our guests.Your feedback is valuable to us, and we hope to have the opportunity to welcome you again in the future and provide you with a more satisfying stay.Kind regards,
訪客用戶
入住於 2025 年 1 月
家庭出遊
1 則評論
9.5/10
極佳
發布於 2025 年 2 月 5 日
The hotel was good in everything and this wasn’t my first visit, I’ve visited this hotel earlier.
翻譯
住宿方回覆: Dear Valued Guest,Thank you for your wonderful review and for choosing Sharjah Palace Hotel once again. We are truly honored to have earned your trust and are delighted to know that you had another enjoyable stay with us.Your continued support means a great deal to our team, and we look forward to welcoming you back for many more comfortable and memorable visits.Kind regards,
訪客用戶
行政套房
入住於 2025 年 11 月
獨自出遊
12 則評論
8.0/10
很好
發布於 2025 年 12 月 13 日
還可以,滿意
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We are pleased to know that you were satisfied with your stay at Sharjah Palace Hotel.Your comfort and satisfaction are important to us, and we appreciate your support. We look forward to welcoming you back for another pleasant experience in the future.Kind regards,
訪客用戶
入住於 2024 年 12 月
好友出遊
19 則評論
7.5/10
發布於 2025 年 1 月 30 日
位置優越,價格合理
原文以 Google 翻譯
住宿方回覆: Dear Valued Guest,Thank you for your wonderful review! We are delighted to hear that you enjoyed our excellent location and found our rates to be reasonable. Providing our guests with great value and a convenient stay is always our goal.We truly appreciate your feedback and look forward to welcoming you back to Sharjah Palace Hotel for another pleasant experience.Kind regards,