The hotel itself is great and has maintained a constant standard over the years. The restaurants, shops and pool staff need an overhaul. The food is lacking, bland, and overpriced for such poor . Staff members in these areas could not be bothered to answer questions or hide their distain for having to wait on someone. Seven springs has always been a place we visit yearly, but after last year and now this year yielding such poor amenities and staff, I will seek out other possibilities.
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