哥倫比亞浩楓溫德姆公寓(Hawthorn Suites by Wyndham Columbia)

Staff was friendly ... to a point. Unfortunately, there were Roaches in the Room. I Called front desk and they offered a refund of just under 1/3, but I didn't feel it was enough for the problem. Was told to call manager next day. Called at designated time and the "manager" wouldn't give a refund. Asked for full refund then asked for half, which was slightly more than what was offered the previous night and the front desk person at that time did not indicate that I had called the front desk. She said she would talk to her boss, but I have yet to receive a call back as of the paying of this review.

Overall pretty terrible. My room was dirty. Furniture shop worn. Lamps didn't work. Bathtub dirty and stained. Mirrors dirty. I chose this as the listing started Breakfast included, which it was not. No Breakfast whatsoever. When I asked at front desk about even getting a cup of coffee, I was told its not provided. Buyer Beware!! This place is nowhere near what it is presented as!

I never stayed at this property. It seems that I had a double booking with ******* at another property and I would like to receive a full refund for this stay. Martha Ruffin

Never recommend this property. Wyndham should remove its name from this "roach motel" It is the type of motel where homeless stay until their monthly check runs out. It was dirty, had bugs, gouges in the walls, and no amenities, not even a plastic water cup. There were many homeless sleeping around the property I tried to call the front desk but the phone did not work, nor was a desk clerk present when I went to the lobby. We couldn't wait until morning so that we could leave. My wife and I are both 80 years old, have travelled a lot both in the US and Europe, are not "fussy" and can adapt to almost anything, but this motel is truly the "pits". You should be embarrassed to list it to your users.

The halls and room reeked of ****, and ***** hair was observed in the tub along with someone used bath soap on the tub (the room was not properly cleaned). It was noisy and noisy in the hallways at 3 a.m., and blood was also noticed on the sheets covered by a blanket. The only positive aspect of my stay was the size of the room and how it was arranged, however, I would not be returning to this property.

Albsolutely the worst place I have ever walked into. Filthy doesn’t even describe it. Look at the photos in some of the reviews. On top of that cockroaches everywhere. We could not even stay.

The hotel is OLD and in a state of disrepair. There was trash in the stairwell. Amenities were disheveled and room furniture was damaged. We will NEVER stay here again! This is DEFINITELY NOT a 3.5 star hotel!!!

The first room they put us in was not cleaned, beds unmade, 3 bags of trash in the room, smelled like Chinese food; second room was clean but for the kitchenette, it had 1 fry pan all scratched, 1 pot all scratched, 1 bowl, and 1 knife.NO PLATES OR ANY OTHER SILVERWARE, NO PHONE... The gym was locked, when I went to the office the girl went and unlocked it, the olyptical didn't work, the treadmill didn't work, and the only free weights that were in there were the 50 pounders... Supposed to be non-smoking,but I saw many rooms with people smoking, looks like a homeless hotel to be honest...

This is without a doubt the nastiest hotel I ever stayed in. It was dirty, run down, trash everywhere. First room they gave me, the key didn't work, second room had someone in it. Finally got a third room. Toilet didn't work , no shower curtain . Felt unsafe the entire night. Stay here at your own peril.