鳳凰飯店

Hotel enclavado en un barrio periférico de Zagreb, muy alejado del centro. Instalaciones caducas. Ambiente deprimente. Buffet escaso, repetitivo y mal organizado de modo que se forman colas interminables en el comedor. Atención nula a las alergias e intolerancias. Escasamente recomendable.

I had recently had two groups booked in this small and cosy 4 star hotel, in Zagreb. Both groups (40 and 50 people) were artist on their tour through Croatia, and have highly praised their stay here, thus I am sharing their feedback. First of all, the hotel is located in Sesvete, which is a quiet neighbourhood, some 20 minutes’ drive from Zagreb city centre. It is convenient for people travelling by car or as a part of the tour group. The hotel, though not new, is exceptionally well maintained, and very clean, with restaurant and other facilities. The rooms are spacious and well appointed. It does have a feel of a small private hotel. The stuff working in the hotel is equally nice and very attentive. Groups had no time for dinners, but have enjoyed 2 big buffet breakfasts, which were also very generous. Given the fact that hotel has many different kinds of rooms, it is highly recommended for couples and families as well. Many thanks to the Manager, for extending her personal welcome to our groups.

The hotel was very nice and the staff very accommodating. I arrived very late (it is specified that the desk closes at 10pm) due to flight delays and they opened up no problem at all, and every request I had they more than sorted. I really enjoyed the stay, and while the location is in a business district, I would highly recommend the hotel.