美憬閣首爾 Naru 大使飯店的評論

住宿方回覆: Dear gfsying, Warm greetings from Hotel Naru Seoul – MGallery. On behalf of all our team members, I want to take a moment to thank you for selecting Hotel Naru Seoul – MGallery. It was truly our privilege to have had the opportunity to serve you during your recent stay. Our entire team is dedicated to delivering the highest standard of service, continually working towards providing exceptional experiences for all our guests. We are delighted to hear that you had a wonderful stay with us.Our hotel is located in the MAPO district, which is centrally situated in Seoul, making it incredibly convenient for guests to access major tourist attractions and business districts. We are thrilled to learn that this geographical advantage enhanced your stay and travel experience.Additionally, we deeply appreciate your kind words regarding the English proficiency of our front desk staff. Providing friendly and helpful service is always our priority, and it is incredibly rewarding to hear that our team's assistance made a positive impact on your experience. Thank you for sharing this valuable feedback with us.We appreciate for your valuable feedback again, and if your travels bring you back to Seoul, we hope to have the opportunity of welcoming you back in the near future. Thank you. Simon Kim General Manager Hotel Naru Seoul – MGallery

住宿方回覆: Dear YUJIN-Y3, Warm greetings from Hotel Naru Seoul – MGallery. First of all, please allow me to write in English.On behalf of all our team members, I would like to sincerely thank you for choosing Hotel Naru Seoul – MGallery for your recent stay.We are pleased to hear that you found your room spacious and enjoyed the beautiful view. We truly appreciate your positive comments about the location and the scenic surroundings, as we strive to provide a comfortable and memorable experience for our guests.However, we also regret to hear that the noise levels were a concern during your stay, even with earplugs. Please accept our apologies for any discomfort caused. We understand the importance of a quiet environment for rest and will continue to explore ways to minimize noise for our guests.Hotel Naru Seoul – MGallery aims to remain the preferred choice for both business and leisure travelers in Seoul by consistently offering outstanding service and exceeding expectations.We truly appreciate your valuable feedback, and should your travels bring you back to Seoul, we would be honored to welcome you again in the near future.Thank you once again.Warm regards,Simon Kim General Manager Hotel Naru Seoul – MGallery

住宿方回覆: 親愛的 KC，向您致以首爾納魯酒店 - MGallery 的誠摯問候。我謹代表我們團隊感謝您選擇入住我們酒店並分享寶貴的回饋。我們非常高興您在我們酒店度過了愉快的時光，我們非常感謝您對我們房型、設施和早餐的讚美。很高興得知您發現我們團隊的英語能力很有幫助且易於溝通。我們努力確保我們的員工能夠為我們的國際客人提供最佳體驗，您對此努力的認可對我們來說意義重大。我們高度重視您的推薦，我們很榮幸您計劃再次光臨。我們非常高興再次歡迎您度過另一次難忘的住宿，我們將繼續努力超越您的期望。再次感謝您的回饋並給予我們接待您的榮幸。我們期待您再次入住首爾納魯酒店 - MGallery，享受另一次非凡的住宿體驗。誠摯問候， Simon Kim 總經理 首爾納魯酒店 – MGallery

住宿方回覆: 親愛的 Alicia Tse， 首爾納魯酒店 – MGallery 向您致以熱烈的問候。首先，請允許我用英語寫信。我謹代表我們團隊的所有成員，衷心感謝您選擇首爾納魯酒店 - 美憬閣 (Hotel Naru Seoul – MGallery)。在您最近的入住期間能夠為您服務是我們的榮幸。非常感謝您抽出時間分享如此友善和周到的評論。我們對您的慷慨言辭感到非常榮幸，並很高興聽到您對這次體驗的許多方面都感到滿意——從我們便利的地理位置和優質的食物，到我們員工提供的周到服務。我們很高興得知我們能夠為您的旅行做出積極的貢獻，並確保您擁有舒適而難忘的住宿。您的回饋不僅是對我們的團隊的巨大鼓勵，也是我們不斷改進和提供真誠款待的寶貴動力來源。我們真誠地感謝您的支持，並希望在不久的將來能再次歡迎您。如果您再次來到首爾，我們將非常樂意為您提供同樣細緻周到的服務。再次感謝您的寶貴回饋。 Simon Kim 總經理 首爾納魯酒店 - MGallery

住宿方回覆: Dear WeareTravelers,Thank you for choosing to stay at Hotel Naru Seoul – MGallery and for taking the time to share your wonderful feedback with us.We are thrilled to hear that you enjoyed our modern, clean, and well-maintained rooms, and that our service met your expectations. Your kind recommendation means a lot to us, and we deeply appreciate your thoughtful comments.We are dedicated to providing a memorable and enjoyable experience for all our guests, and your feedback serves as a great encouragement to our team to keep delivering exceptional service.Should your travels bring you back to Seoul, we would be honored to welcome you again. Please don’t hesitate to share your preferences with us on your next visit, and we will do our best to make your stay even more enjoyable.Warm regards,Simon KimGeneral ManagerHotel Naru Seoul – MGallery

住宿方回覆: 親愛的 Dodonini， 首爾納魯酒店 - MGallery 向您致以熱烈的問候。首先，我要為您最近入住期間遇到的不便表示誠摯的歉意。對於水管中難聞的氣味和附近交通的噪音，我們深感抱歉。請放心，我們會認真對待您的顧慮，並立即調查這些問題，以確保為我們未來的客人提供更舒適的環境。此外，對於沖馬桶造成的干擾，我深感抱歉。我們了解噪音會對您的舒適度產生重大影響，特別是對於淺睡者，我們將審查情況，看看是否可以做出改進。雖然我們很高興您喜歡這裡的景色並發現房間的裝飾很新，但我們很遺憾整體體驗沒有達到您的期望。請知悉，我們正在不斷努力改善我們的設施和服務。您的回饋對我們非常寶貴，我們將根據您的觀察努力做出必要的改進。再次，對於給您帶來的任何不便，我深表歉意，我們真誠希望有機會在未來再次歡迎您，並為您提供更愉快的體驗。感謝您的理解，如果您還有任何其他疑問，請隨時與我們聯繫。誠摯的問候，Simon Kim 總經理首爾納魯酒店 - MGallery

住宿方回覆: 親愛的客人，首爾納魯酒店 - MGallery 向您致以熱烈的問候。我謹代表我們團隊的所有成員，感謝您選擇首爾納魯酒店 - 美憬閣 (Hotel Naru Seoul – MGallery)。我們很榮幸有機會在您最近入住期間為您服務。我們所有人都力求實現最高水準的優質服務，並不斷致力於為所有客人提供非凡的體驗，我們非常高興得知您在我們這裡度過了愉快的時光。雖然我們無法找到遺失的物品，但我們非常感謝您認可並讚賞我們工作人員為您提供的幫助。得知您感受到了我們竭誠幫助您的熱情，我們感到非常高興。我們深信，我們有責任確保每位客人都能享受最好的體驗，而您對這項承諾的認可對我們意義重大。請放心，我們將繼續努力在任何情況下提供最高水準的服務。我們再次感謝您的寶貴回饋，如果您再次來到首爾，我們希望有機會在不久的將來再次歡迎您。謝謝。 Simon Kim 首爾納魯酒店 – MGallery 總經理

住宿方回覆: Dear Kelisidabuliu, Warm greetings from Hotel Naru Seoul – MGallery. First of all, please allow me to write in English.On behalf of all our team members, I want to take a moment to thank you for selecting Hotel Naru Seoul – MGallery. It was our privilege to have the opportunity to serve you during your recent stay.We are delighted to hear that you not only enjoyed our quality service and comfortable environment but also felt fully immersed in the local lifestyle. Indeed, our hotel is surrounded by many restaurants favored by locals, and we always strive to provide our guests with an authentic and convenient travel experience.Your kind words are our greatest motivation to continuously improve our services. We look forward to welcoming you back for another memorable stay in the near future.Thank you once again.Simon Kim General Manager Hotel Naru Seoul – MGallery

住宿方回覆: Dear erinsisi, Warm greetings from Hotel Naru Seoul – MGallery. We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your kind comments about our hotel. Your high appreciation was shared with the entire team and encouraged all of our staff. Thank you again for sharing your experience, and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim/ General Manager Hotel Naru Seoul – MGallery

住宿方回覆: Dear Valuable guest, Warm greetings from Hotel Naru Seoul – MGallery. On behalf of all our team members, I want to take a moment to thank you for selecting Hotel Naru Seoul – MGallery. It was our privilege to have the opportunity to serve you during your recent stay. We all strive to achieve the highest level of quality services and continually works towards providing exceptional experiences to all our guests, and we are extremely pleased to know that you had a wonderful stay with us. Hotel Naru Seoul – MGallery will continually aim to be the preferred choice for both business and leisure travelers in Seoul by providing outstanding service and exceeding guests’ experiences. Especially, thank you for choosing our hotel to celebrate your birthday. Once again, we sincerely congratulate you on your special day, and we hope to have the opportunity to celebrate many more happy occasions with you in the future.We appreciate for your valuable feedback again, and if your travels bring you back to Seoul, we hope to have the opportunity of welcoming you back soon. Thank you.Simon KimGeneral ManagerHotel Naru Seoul MGallery

住宿方回覆: Dear Fulankeguo,Warm greetings from Hotel Naru Seoul – MGallery. First of all, please allow me to write in English.On behalf of all our team members, I would like to sincerely thank you for choosing Hotel Naru Seoul – MGallery. It was truly our privilege to have the opportunity to serve you during your recent stay.Thank you so much for taking the time to share your wonderful feedback. We are absolutely thrilled to hear that your stay with us was a perfect experience, and that you found everything to be flawless. Your kind words truly mean a lot to us, and we are deeply grateful for your recognition.It is especially rewarding to know that you would recommend our hotel to your friends visiting Seoul. We consider it the highest compliment, and we are honored that we could provide such a memorable experience for you.Our team is dedicated to delivering exceptional service, and your thoughtful comments will certainly motivate us to continue exceeding guest expectations. We are looking forward to welcoming you back in the future for another remarkable stay.Thank you once again for your valuable feedback. If your travels bring you back to Seoul, we sincerely hope to have the pleasure of welcoming you again in the near future.Warm regards,Simon Kim General Manager Hotel Naru Seoul – MGallery

住宿方回覆: 親愛的客人，首爾納魯酒店 - MGallery 向您致以誠摯的問候。首先，請允許我用英文寫。對於您在入住期間遇到的不便，我深表歉意，尤其是有關淋浴系統和水溫的問題。我們對昨晚發生的事深感遺憾，我向您保證，我們正在處理此事，以確保不再發生。儘管有地點挑戰和深夜用餐問題，我們也感謝您的理解。您的回饋對我們非常寶貴，我們將努力改善這些方面，以更好地服務未來的客人。感謝您選擇入住我們酒店，我們希望有機會在更好的條件下再次歡迎您。此致，Simon Kim 總經理首爾納魯酒店 - MGallery

住宿方回覆: 親愛的貴賓，首爾納魯酒店 - MGallery 向您致以誠摯的問候。首先，請允許我用英語寫信。我們非常感謝您最近在首爾住宿時選擇我們的酒店，並感謝您對我們酒店的友好評價。您的高度讚賞已傳達給整個團隊，並鼓舞了我們所有的員工。您讚揚的員工是艾登，我們一定會傳達您的善意話語，進一步鼓勵他。再次感謝您分享您的體驗，我們希望有機會在不久的將來再次歡迎您。此致，西蒙金/ 總經理 首爾納魯酒店 - 美憬閣

住宿方回覆: Dear Valuable guest, Warm greetings from Hotel Naru Seoul – MGallery. First of all, please allow me to write in English. On behalf of all our team members, I want to take a moment to thank you for selecting Hotel Naru Seoul – MGallery.We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good comments about our hotel. We are glad to hear that you enjoyed our facilities and great view from the room. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery