「I booked this stay for my parent but unfortunately they were not comfortable. The room had a strong smell of cigarette smoke, and there were many cockroaches. We hope the hotel can take this feedback seriously and work to improve cleanliness and overall comfort for future guests. Thank you.」
「At least if guest come 30 minutes before check-in time should be allowed. Every country allow 1 hour in advanced. Took 2 days continuous flights so much tired and the staff not allowing check-in because still 30 minutes remaining. And inside room condition also just so so.」