zoewF554SG
2023 年 9 月 17 日
Still such a disappointment that a month later I advise you to read TripAdvisor before thinking of a meal here. Our Sunday evening meal on 13.8.23 goes down in the annals of poorest quality & value and greatest lack of empathy from a restaurant Manager ever for me. The 3 main meals' Portion sizes were measly whereas the 4th main of Roast Pork was shockingly off-putting : the pork and crude blocks of veg swam in a dark bitter pool. Yorkshire pud protruded off the plate. Why pud when Apple sauce & Crackling were expected from the Menu promise of 'all the trimmings' ? The Manager's reaction to our feedback was cursory at best. It took over 15 mins discussion to 'convince' her to deduct our Bar tab. It was regrettable that she was so dismissive of what was genuine shock and disappointment with our 4 meals. Overall, she failed to read the straightforward situation leading to inept annoying handling of our factual complaints. Otherwise, believe me, I'd rather not be sharing this negative experience. It flies in the face of the many lovely restaurant experiences in the Dales over the years. So my recommendation :- dine anywhere but here. Zoe. Somerset UK. Sydney, Australia.
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