莫拉加拉海景飯店

「ご飯はとても美味しい。 設備はトイレの水が止まらず、1回目は夜中に2 回目は朝方に対応してもらったが、部品交換必要で日中に修理なった。 また、0時台に水が止まる時がある。シャワー中に水止まり10〜20分程、泡だらけ状態で待たないといけなかった。別の日も、洗面台、トイレの水が止まってた。 前の宿泊者の忘れ物がクローゼットの引き出しに残ってた。」

「Unfortunately underwhelming... We booked a room with 2 double beds (alternatively 2 single bed) for a higher price because that's what we wanted - when we checked in, we were given a room with 1 double bed. Unfortunately the bed couldn't be spitted and no other room was available (which we highly doubted, as we were one of the early one's checking in that day). We received a very soft co-sleeper bed... The first night, we went to bed quite early as we were exhausted from the day. Suddenly, there was banging on the door - up to 10 times - before I was awake enough to open the door to 2 service guys from the hotel, giving me some cut fruits and 4 pralines - at 10:30pm!? I was totally confused by the time and behaviour... Also the personnel wasn't of great help when asked regarding directions, post office, or else... We just didn't like the experience we had in this hotel.」

「I had a pleasant stay at Cinnamon Bay Beruwala. The positive aspects include excellent service, starting from the warm welcome with a towel and juice at check-in, continuing throughout our stay until check-out. All the staff were friendly, kids activity center is a plus and the surroundings were very spacious and pleasant. The rooms were good, and I would definitely recommend their service, giving it a double thumbs up. On the downside, the reading light was broken, there were no bathroom slippers or robes, and the shampoo, lotion, and conditioner bottles were made of ceramic. If these ceramic bottles break, they could cause injury. I suggest that the hotel switch to safer materials for these items. Overall, I would rate our stay 3.8 out of 5. We really enjoyed our time there. If you're looking for excellent service in Beruwala, don't hesitate to book this hotel.」