陶爾米納海景飯店

「Great location. Decent rooms. But, mediocre service. They didn’t have stable internet on the second day of our stay for which I had to reschedule my work calls till the next day. When I requested for a late check out next day so that I could attend my work calls, they said I’ll have to pay 50 euros for it. They don’t have a front desk so when we got there we realised the place had lockboxes and we didn’t receive any information about that either. We had to contact them upon arrival and then they gave us the info.」

「酒店站在山上,景色很美,但需要理解,這不是海灘酒店。正式有泳池的沙灘出口,但是很酷,熱海上爬,只是爲訓練有素的人做的。而且它很野。 海需要乘5分鐘的車去瑪雅海灘,停車+兩張牀+帶每天35歐元。毛巾是自己的。 早餐很好吃, 但是四天都一樣. 酒店本身很乾淨,很舒適。 遠離文明, 一個人站在山上. 停車場有很多地方。 有付費的轉會到塔奧明納. 35歐元的晚餐是正常的, 但不令人興奮. 今晚有節目。」

「除了洗衣,一切都很好。我們付了40歐元,我們的衣服回來還是有點髒,沒有聞到乾淨。我所有的白衣服都毀了,因爲他們沒有分開。浪費了我的錢和衣服。早餐不錯,但重複。服務很好,工作人員很友好。房間每天打掃的很徹底。我們有一個海景房,很漂亮,但它感覺如此悶和潮溼,以至於我們無法睡覺,我們無法打開空調。牆壁很薄,我們可以整晚聽到外面的人,我們可以聽到人們早上吃早餐,我們可以聽到歌劇夫婦的街道。位置離公共汽車和商店和餐館很近。」

「First of all, I don't know why this hotel has such a high rating. First, this hotel is not a hotel in the strict sense, and there is no 24-hour front desk (which caused us a lot of inconvenience later) Second, we booked the most expensive room type in this hotel, but it is very far from the sea and the volcano! It is on the mountain! It is very inconvenient to go to the beach or any check-in point, and it takes a long time to drive a winding mountain road to get there! In our opinion, the sea view and volcano view are completely gimmicks. Third, there was a sudden power outage at 11 o'clock in the evening. We didn't have time to wash up, and we called the staff on WhatsApp and sent messages for a long time without receiving a reply! It was only after 2 hours, at more than 1 o'clock in the morning, that we received a reply, and it was after the water and electricity were restored to normal. We waited for a long time in vain, and all our electronic devices needed electricity, but unfortunately we spent this night in a very worried and bad mood, which undoubtedly affected the mood of the trip. Although the hotel can check in early and provide champagne service upon request, I don't think this is what the staff let us recall as a ”benefit” on WhatsApp. The power outage and water outage are not your fault, but I think your attitude is not very sincere, just superficial. No matter what you say, you should know it in your heart. To be honest, I didn't see the hotel's symbolic compensation for such a long power outage, because it really affected our mood at the time. But anyway, this hotel is not recommended. If you have a car and you don't have high requirements for sea views and volcano views, if you don't want to go to the beach and can get there quickly, you can book this hotel.」