We stayed here for six nights in early October as part of a vacation to Arizona where we saw the Arizona Cardinals-Cincinnati Bengals NFL game and also took a day trip to see the Grand Canyon/Sedona/Oak Creek Canyon. This hotel — and the staff — might have been the best we've encountered on a U.S. vacation. The pool was big and wonderfully refreshing (highs were 97-99 degrees while we were there), and plenty of towels were available at the pool every day. There was a restroom next to the pool (we've stayed at places where this isn't the case, and it's incredibly inconvenient). The hot tub and fitness center were near the pool and looked nice, but we didn't use either. Our suite was big and the balcony was nice, everything worked like it was supposed to. We only ate breakfast at Agave, the on-site restaurant, but the Huevos Rancheros was beyond amazing. Hashim was our server all 3 times we ate there, and he was terrific; friendly, helpful, and went above and beyond repeatedly with his service and kindness. Ditto Jim driving the shuttle, and Dominick working the front desk when we checked in and driving the shuttle. They offer free shuttle rides (though you should tip) anywhere within a 5-mile radius. As is custom for my wife and I, we went to a grocery store nearby when we arrived to stock up on drinks, snacks, etc. Jim helped bring the groceries up to our third-floor room, and he and Dominick offered plenty of tips and helped whenever possible. We are Marriott Bonvoy members, and that came in especially handy on this trip. In addition to using points to pay for the stay (we still had to pay sales tax & a daily resort fee), we received a daily $30 restaurant credit & free bottled water whenever we wanted it. The landscaping was solid (plenty of palm trees, which I love) and cactus plants throughout. The setting, with the McDowell Mountains to the east and TPC Scottsdale right next door, was good as well. There really isn't anywhere you can go (restaurants, shopping, etc.) within walking distance, so either rely on the shuttle, drive and pay the $20/day parking fee (we opted not to) or Uber/Lyft everywhere. The parking fee kinda stinks because the location really doesn't call for it unless TPC is hosting an event. Finally, housekeeping was really, really good (daily service, which is increasingly rare) and the rooms, furniture, and bedding were all clean and in good shape. Just an incredible experience from start to finish. When/if we have reason to visit the area again, we'll definitely stay here, and I'd highly recommend this place to anyone staying the Phoenix area for any reason.
滿意
101 評價