「It's a sterling property which is time share program. So good sea facing rooms are reserved for members. When we stayed here, it was booked for a wedding. So too ***y people around the resort. Location is bit outside of the main Puri area. So if you have your own vehicle then no issues. It right on the beach but accesing beach is not easy and this part of the beach is dirty. Restaurant is nice. Food is good. Pool is nice. Game room is good but some items are chargeable. No spa here.」
「The hotel’s location is convenient, and the overall cleanliness is satisfactory. Most of the staff were helpful; however, there are several areas that management should address.
Food service was extremely slow. After placing an order by phone, we waited almost two hours for it to arrive. Because of this delay, my child was unable to have dinner properly. The food was also excessively priced—approximately six to seven times higher than expected—while its quality did not meet an acceptable standard.
Additionally, a few staff members were rude when interacting with guests. Management should identify these issues and ensure that all employees receive appropriate training in professional conduct and guest service.
Overall, the hotel has a good location and reasonable cleanliness, but significant improvements are needed in food quality, pricing, delivery time, and staff behaviour.」
「Excellent location - right on the estuary of sea and river. Very courteous staff - always available for help. Food options were ok and a bit expensive for the quality. They can think of making provisions for elderly and disabled.」