斯卡伯勒馬里納之家飯店

下午 1 點到達時，打電話給聯繫號碼的人到了，帶我們去了房間，我同意那裡過時了，但是對於 70 英鎊的免費公司停車場，你不能抱怨 乾淨的床和毛巾，位置很好，注意到人們抱怨房間，但我打賭那裡不會抱怨我再次入住的費用

到達後，我們站著按鈴 10 分鐘，周圍沒有人，我們不得不按手機，然後終於有人從樓上來了。房間很舊。它的景色令人驚嘆。我們在 7 號房間。浴室裡的 Lino 被門抬起了。沒有冰箱。我們沒有睡，因為床墊破了，床很適合跳過，酒店讓自己失望了，有這樣的景色，床不應該破。非常令人失望，您不需要在床墊下放墊子，工作人員被告知希望他們能解決。

This is a lovely hotel, clean, tidy, the time taken to decorate the living room was amazing. It must be getting done up a bit at a time. We were up the top, in what I would think was the servants area. There is even a difference in each set of stairs, one for the home owner and another for the servants? So. Why only 4 stars. As I said, we were on the top floor. 49 steps if we took the 'posh' staircase. 47 if we turned left. Our rooms were clean, small and basic. One of them has a sloped ceiling at the bottom of the bed. It's hard to squeeze past and easy to bang your head on. The young lady, who greeted us on arrival was very friendly but that was the last time we saw anyone. There was a number to call but where would they have to come from? It was just as easy to buy milk. The hotel was advertised with limited parking and breakfast. The parking was not available and the breakfast had to be bought elsewhere, it wasn't far away and there is a fridge for you to store food in. I'm guessing for milk if you brought your own cereals.

The hotel was clean and the staff were friendly. We had a really relaxing time being able to wake with a sea view and watch the tide come in and out.. the North Yorkshire council Let the area down with rubbish left on the floor outside.. but our stay was 5* The building is old and has character.

After booking we had an email to say there were maintenance works going on and scaffolding was in place, we were also informed there would be no breakfast available. We booked the king room with sea view for £92 for one night. When we arrived we could see the scaffolding and were prepared for that however, the view from the room was even more limited due to the dirty windows with bird poo all over them. The room was clean and the bed comfortable but the decor was in need of an update. The shower was unusable as there was hardly any water pressure and either ran freezing cold or scalding hot. The shower curtain was dirty and there was mould and dirt around the skirting boards by the toilet with paint flaking off. The hotel if you could call it one felt very derelict and after 4pm there was no staff and no sign of anyone else staying which was very strange. I feel the price we paid was way over what the room was worth and feel we have been massively ripped off, it had more of a hostel feel than an actual hotel. The location was very good and if some money were spent this hotel could be very nice, however we will definitely not be staying again unfortunately.

So where do I start!! Got a message the day before we were set to arrive saying we are having work done and scaffolding is up, no parking, no breakfast, no reception past 4 so you need to pick up your keys at another hotel! What!! It was Bank Holiday weekend too so left it till day before to tell us this! Shocking! So arrived as said scaffolding up all the way around the building, no one to great us when arrived either. Room nice enough, but we booked a sea view and all covered by scaffolding, lovely. We had blinds up at windows which left massive gaps as did’nt meet together. Only nets up at bathroom windows, but this isn’t the main problem…. Next morning 8am while in bed your woken up by workmen shouting, singing, swearing and loud music playing straight outside your window, workmen can see you and you see them with the gaps in the blinds! Also only nets at the bathroom window, absolutely shocking. No privacy anywhere no where to get changed have a shower in the end my husband had to put a towel at the bathroom window to give us the privacy. Absolutely shocking by this company. Not the builders fault just doing there job! But I really think they should have shut the hotel!!!😡 At moment still trying to sort this out with hotel as nobody has got in touch, spoke to 3 different people each time and still no call back!! Not a happy customer! Avoid at the minute!