Stayed in August, 2 adults and a 13 year old in the family room. Turned up and is not as pictured here, this picture must be a few years old. The hotel next door is a wasteland and boarded up not pretty. Got there and no-one amswered the door not answered the phone for 40 mins, decided to leave stuff in the car in carpark and go for a walk and come back lqter. There was an older couple waiting with us who did not have this luxury as they came by train and so had tonstay waiting, poor service. When we did return to check in we were greeted by John, who sat us down and went on to explain the 'rules' of the hotel, found this rather patronising and like a school.teacher talking to kids. Bascially it was dont do this and dont do that, a bit rude. Then he informs us that our breakfast would be 8am!! 8am with a 13 year old on holiday! I am sorry but having to wake up at 7.30am to get breky is not what I call a holiday, the details of this hotel say breakfast ks served between 8am -10am yet we were assigned a breakfast time without any say and when we asked to change was told no. The room was very small for us 3, and the bathroom too although this is usually for family rooms in B&Bs. I have to admit the room was very clean even when the curtain fell down from a height, the top of the fallen curtain was dustless. Unfortunately we could not get this back up as the walls were so high (not a complaint just an observation) The tpilet seat could do with a change as this decided to fall off and the shampoo dispenser fell.off the wall in the shower in the middle of the night and scared us half to death. Could not put this back qs did not have the same glue to glue this back to the shower tiles. All in all despite the hotel being clean, it was not for us.
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