北溫哥華智選假日飯店(Holiday Inn Express Vancouver North - Salmon Creek)

This is absolutely the worst Holiday Inn Express I have ever stayed in. I booked three rooms for a family trip and all three rooms smelled of stale cigarettes. Carpets were not vacuumed. My shower wall was dirty. The window in my room was partially opened and would not close all the way and the lock was broken. The coffee makers all needed cleaned out. The coffee we made in them tasted awful. The staff was slow and lazy. The breakfast was terrible and mostly cold. The person on the front desk in the morning was too busy on her phone to be bothered with her job. I will never stay here again.

Me ayudaron a poder hacer el check in más temprano. Me trataron muy bien.

We checked in around 10pm. Al was at the front desk and was very welcoming. Our only compiant was house keeping would take our towels evn though they were hung up and not replace witht the same number. They also did not replace tp so we had to get it from the desk. Rooms were cleaned each day and all the staff was very friendly & helpful.

Love the breakfast and that coffee is available all day. The only complaint is that there was no door hanger for "do not disturb". I did ask the cleaning person on the floor we were on to leave our room alone - told her we didn't need anything, but someone went in anyway. Not a huge deal. Next time I'll ask for a door hanger at the front desk if there's not one in the room.

Stayed here several nights while visiting relatives. We had a suite which fit our needs perfectly, adding a separate living area. Hotel staff was friendly, housekeeping services daily and breakfast was predictably fine. Area was convenient and felt safe.

The floors were dirty and the mattresses should be replaced. The staff was kind and helpful. The breakfast was good.

Did not get the room I had asked for. Facilities and rooms appear to be outdated and dirty. Pool water was cold. only good part of the hotel was the breakfast. Kudos to the breakfast crew. I will probably stay away from Holiday Inns and Express from now on.

Our room was very loud at night sitting right above the main doors. We also didn’t get the bathtub that was advertised and instead had a shower. A nice shower! But not nice for bathing small children. Staff was really nice and the pool was newly reopened the day after we arrived. Wish it would have been open day 1 but at least we got some time in it! Room was old but cleaned very well. All but 1 staff member was exceptional and kind. Would absolutely not stay again as a family. Especially as one of the most expensive hotels in the area.

The service and room were excellent, but they cheaped out on construction. Every time the main door opens my bed would vibrate and the noise was terrible when you are trying to sleep. Also, you can hear the elevator going up and down. They didn't sound proof between the electric divises and room 206.