Douglas
2023 年 11 月 15 日
Our stay had several issues. The hotel restaurant was closed (this was not disclosed at booking); the heating in our room wasn't working so we had to be moved to a smaller room, and an emergency light randomly came on and wouldn't go off. I had to remove the bulb so that we could sleep. On the better side, Cecelia worked hard to resolve our issues and was very helpful. I do appreciate her efforts to make things right.
翻譯