三井花園飯店札幌西的評論

住宿方回覆: Thank you very much for choosing Mitsui Garden Hotel Sapporo West. We sincerely appreciate you taking the time to share your valuable feedback regarding your stay.We are delighted to receive your kind words about the hotel, staff, location, and many other aspects. Such compliments from our guests are our greatest encouragement.We are also pleased that you included photos of restaurants near the hotel, indicating that you enjoyed sightseeing in Sapporo.We will strive to improve the quality of our service and hospitality so that we can meet your expectations and receive similar feedback on your next stay. Once again, thank you for your valuable feedback. All of our staff look forward to welcoming you back.Mitsui Garden Hotel Sapporo WestRoom Department Manager

住宿方回覆: Thank you very much for choosing Mitsui Garden Hotel Sapporo West.We would also like to sincerely express our heartfelt gratitude for awarding us perfect scores in all categories.We are truly delighted to hear that you enjoyed your stay, particularly the spaciousness of your room and the bathroom design featuring separate wet and dry areas. We are also very pleased that you were able to make use of the complimentary coffee service in our second-floor lounge and the microwave facilities, and that these contributed to a comfortable and enjoyable experience during your travels.Furthermore, we sincerely appreciate your positive comments regarding our convenient location near JR Sapporo Station, and we are especially honored by your kind words that you would “definitely stay here again.” This is a great encouragement for all of our staff.We will continue striving to enhance our services to provide an even more comfortable and pleasant stay for all our guests. Should your travels bring you back to Sapporo, we would be delighted to welcome you again.Once again, we sincerely thank you for your stay and for your warm review.Mitsui Garden Hotel Sapporo WestRooms Department Manager

住宿方回覆: Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking the time to provide the review for your recent stay.We are truly delighted to hear that you enjoyed our convenient location as well as our hospitality.We are sincerely honored to receive your many kind words of praise.With a very convenient location just a 5-minute walk from JR Sapporo Station, our hotel is ideally situated near a vibrant area filled with numerous Japanese restaurants and shops, allowing you to fully enjoy both dining and shopping.We will not become complacent with your kind words and will continue striving for excellence so that we may have the pleasure of welcoming you again in the future.We sincerely look forward to your next visit.Mitsui Garden Hotel Sapporo WestRooms Department Manager

住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Sapporo West.We also appreciate your kind words regarding our location.However, we sincerely apologize for not meeting your expectations regarding the water pressure in the bathroom and the slippers.We do have a supply of disposable slippers available upon request,so please feel free to let us know if you need them next time.We look forward to welcoming you again in the future.Mitsui Garden Hotel Sapporo WestRoom Department Manager

住宿方回覆: 非常感謝您入住札幌西三井花園飯店。再次感謝您抽出寶貴時間分享您的入住體驗。我們很高興得知您對飯店靠近JR札幌車站和大丸百貨的地理位置感到滿意。同時，我們也欣慰地得知您對辦理入住和退房手續的員工的英語溝通能力感到滿意。我們會將您的回饋轉達給相關員工。感謝您的鼓勵。關於房價，本飯店採用季節性浮動定價系統，感謝您的體諒。很遺憾您的早班機耽誤了您享用早餐。我們衷心希望您下次入住時能夠有機會品嚐到美味的早餐。對於大廳只有一個洗手間給您帶來的不便，我們深表歉意。我們會將您的回饋作為未來改進的參考。此外，正如您所提到的，我們酒店毗鄰札幌三井花園酒店，因此在預訂時請您注意這一點。感謝您分享這些資訊。我們真誠地希望您下次來札幌時再次選擇入住我們酒店。全體員工期待您的再次光臨。札幌西三井花園飯店客房部經理

住宿方回覆: 感謝您入住札幌西三井花園酒店，並抽出寶貴時間撰寫評論。非常感謝您給予的許多好評和讚揚。我們全體員工都非常高興看到您如此慷慨的回饋。得知您在我們飯店度過了輕鬆舒適的假期，我們倍感欣慰。此外，我們衷心感謝您表達了未來再次入住的願望。除了您此次入住的帶浴缸的高級雙床房外，我們還提供同等大小的帶淋浴間的高級雙床房。雖然此房型不配備浴缸，但淋浴間和衛生間是分開的，佈局更加便捷。如果您有機會再次光臨，我們誠摯地邀請您考慮入住此房型。我們不會因您的讚美而沾沾自喜，並將繼續努力追求卓越，以期在未來再次獲得您的好評。我們真誠地期待您的下次光臨。札幌西三井花園飯店客房部經理

住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Sapporo West and for your very kind comments regarding our location and facilities.We are delighted to hear that you found it convenient to purchase a late-night snack from the nearby Daimaru department store and convenience store, and that you were able to enjoy a comfortable stay.We are also very grateful for your praise regarding the cleanliness of your room, which is a great encouragement to our housekeeping staff.We are particularly delighted that you were satisfied with the water pressure and overall experience of the shower, and that your comments indicate you had a comfortable stay.We are also pleased to hear that you enjoyed your late-night snack, as this suggests you were able to make the most of your time away.We will continue to strive to create a hotel where all our guests can relax with peace of mind.Please do stay with us again should you find yourself in the area. All our staff look forward to welcoming you back.Mitsui Garden Hotel Sapporo WestRoom Department Manager

住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Sapporo West.We also sincerely appreciate you taking the time to share your feedback about your stay.We apologize for any inconvenience caused regarding the room size and difficulty opening/closing your suitcase.While our guest rooms have limited space, we will continue to refine the layout and guidance methods to ensure a more comfortable experience.We also apologize for the inconvenience regarding the distance from the JR station and navigating the snow during your travels.Winter conditions can make footing particularly difficult, so we will review our guidance methods and support systems as areas for future improvement.We are sorry we could not meet your expectations regarding luggage storage.While our policy prioritizes guests with subsequent reservations, we will use your feedback as a reference for future service enhancements.Thank you for your candid feedback regarding the large bath.While significant immediate changes to the facilities may be challenging, we will strive to further enhance cleanliness and comfort.We sincerely appreciate your valuable feedback on this occasion.Should you visit us again, our entire staff will endeavor to provide a more satisfying stay.Mitsui Garden Hotel Sapporo WestGeneral Manager

住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Sapporo West and for taking the time to share your valuable feedback.We are truly delighted to learn that you found the room spacious and comfortable, even with an extra bed for your child. It brings us great joy to know that your family had a pleasant and relaxing stay with us.We sincerely apologize for the inconvenience you experienced when walking from JR Sapporo Station, especially with the slippery and icy road conditions during the snowy season. We understand that traveling during periods of snow and ice can be challenging, and we appreciate your understanding.We are pleased to hear that you found our location convenient, with easy access to Daimaru Sapporo, Rokkatei, and Hokkaido University. We are also glad that you felt our pricing during the Sapporo Snow Festival period was reasonable.Regarding the facial cleansing and makeup removal amenities for female guests, which are available at the front desk, we apologize if our guidance was not sufficiently clear. We will strive to improve our communication to ensure a smoother experience for our guests.We will continue working to enhance our services and provide a comfortable and convenient stay for all our guests. We sincerely hope to welcome you again on your next visit to Sapporo.Once again, thank you very much for your stay and your kind feedback.Mitsui Garden Hotel Sapporo WestGeneral Manager

住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Sapporo West and for your kind words regarding the surrounding area and our facilities.We are delighted to hear that you were satisfied with the ease of access from the JR station and the convenience of the surrounding area.We are also very pleased to hear that you enjoyed the complimentary tea service available in our lounge.Your praise for the design of our hotel’s interior has been a great source of encouragement to all our staff.We will continue to strive to improve our services so that you may enjoy a comfortable and pleasant stay with us in the future.We look forward to welcoming you back.Mitsui Garden Hotel Sapporo WestRoom Department Manager

住宿方回覆: Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking the time to provide the review for your recent stay.We are truly delighted to receive your kind compliments regarding our staff, guest rooms, and location.While our hotel offers a public bath, the bathtubs in our guest rooms are also designed to be spacious and comfortable. We are pleased to hear that you were able to relax in your room’s bathroom as well.The location is also very close to the fantastic area where many Japanese restaurants and shops are there so that you can enjoy eating and shopping.We will not become complacent with your kind words and will continue to strive for excellence so that we may receive your praise again in the future.We sincerely look forward to your next visit.Mitsui Garden Hotel Sapporo WestRooms Department Manager

住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Sapporo West.We also sincerely appreciate you taking the time to share your valuable feedback.We are very grateful for your kind words regarding your room, staff service, and services outside of the communal bath. This is a great encouragement to all of our staff.On the other hand, we deeply apologize for any inconvenience caused by the size of the communal bath, the congestion, and the water pressure in the washbasins. We take your feedback seriously and will use it to improve our facilities and review our operating procedures.While it may be difficult to make all improvements immediately, we will continue to strive to make our hotel a more comfortable place to stay.We hope you will consider staying with us again in the future.Mitsui Garden Hotel Sapporo WestRooms Department Manager

住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Sapporo West. We would also like to express our sincere gratitude for your kind words.We are delighted to hear that you were satisfied with our location and the spaciousness of your room.Your comment that you “will definitely stay with us again” is the greatest encouragement for all of us who work here. We will continue to strive to create a comfortable environment for our guests, so please do stay with us again the next time you visit Sapporo.All of our staff look forward to welcoming you.Mitsui Garden Hotel Sapporo WestRoom Department Manager

住宿方回覆: Thank you for your stay at Mitsui Garden Hotel Sapporo West and taking the time to provide the review for your recent stay.We are proud to hear that our team could assist you.Also,we are truly delighted that you were satisfied with our location which is very convenient. It takes only 5 minutes' walk from JR Sapporo station.We, however, are truly disappointed that our breakfast failed to exceed your expectation. We will share your comments with our breakfast staff to help us reconsider our menu in the future.Based on the opinions of our customers, we will strive to be a hotel that can be used repeatedly with the aim of providing satisfactory services.Also, if you have the opportunity to come to Sapporo, please definitely use Mitsui Garden Hotel Sapporo West. We look forward from the bottom of my heart. Mitsui Garden Hotel Sapporo WestRooms Department Manager