鵬哈龍格度假村

The compound looks good at entrance, but at check-in it was horrifying. We are family got split across 3 floors and worse is we surrounded by a noisy group. When we asked reception why did they split us up, they say there nothing they could do about it, this is really a 3 star hotel service, not ritz Carlton We talked to the manager and he don’t understand why noise will affect our sleep! I am speechless, golf course wasn’t well maintained either. It’s a waste of the ritz Carlton brand and unless you plan to be drunk every day, I doubt you can relax.

I visited the property in March 2023 prior to booking for a trip with my wife and I in May 2025. The property is just run down. Capering needed top be replaced some time ago. Lobby bar was closed. Dining not available Sunday & Monday. I went to play golf, asked the day prior about the quality of the equipment and was assured it was brand new. Shame on me I should have checked before leaving the clubhouse. The equipment was FAR from new. To add insult to injury I found out on the first pay 5 the 3 wood was actually broken. Stunning ambiance for a property, but need a major investment to garner the rates they charge.

Hotel maravilloso me encanto de los mejores limpio buena comida ambiente agradable muchísima Naturaleza

The service is excellent and the hotel staff are very very friendly! I love it when you have a first name basis with the staff. The onsite restaurants are excellent! I would definitely return to this hotel.