Vedema, a Luxury Collection Resort, Santorini

地點很好，房間乾淨寬敞。 泳池畔的早餐非常美味。如果有機會我還想再住一次！

I’ll start with the good stuff. The staff are amazing and the service from them was outstanding. Both pools are well maintained and a reasonable temperature. Every drink was delicious and the ingredients in the food were fresh. They looked after my daughter very well and when I got sun burnt they got me some after sun flamigel. The wine list and cocktail list are good. Now for the bad stuff. The room (technically a suite and not cheap). We got given room 204 (the key was marked as T4). It was the furthest from the reception. Don’t expect a good sleep if you stay in this suite as there is a road that runs in front of the room and you will get woken by vehicles. There is a car park about 15/20 metres to one side of the room and a building site in the opposite direction and although no work was being done during our stay it didn’t make for a beautiful view. To get to the reception from our room it was quicker to walk outside the hotel and down the hill than to walk through the hotel. Inside the room, the air conditioning makes a lot of noise. The toilet seat was broken. The wooden blinds let the morning light in (which shined directly in my eyes). The rooms are not big. We ate at Trataro, Alati and Pergola Pool Restaurant. The best being the breakfast at Pergola Pool Restaurant as it came hot, quickly and was a good quality. I was not a fan of the food at Alati although it was creative. The food took a long time at Trataro and when served was not hot and I ordered the seafood pasta which came with bits of broken shell in so left most of it. The value for money at Alati and Trataro are not good so if you are thinking of eating I suggest heading out of the hotel to any of the local restaurants as the prices are far less. We asked the hotel to organise horse riding and it seems the day staff and the night staff don’t communicate as this was ignored by the day staff and only when I came back to see the original lady I asked did it get organised but because it had been ignored there was no availability for the local (nearest) place and I had to use a different company which cost an additional 50 euros (the cost of the taxi to and from). The taxi would only take cash which created an additional problem of finding cash (I would have expected the hotel to have paid this bill as they didn’t do as requested originally).

Titanium Elite member here with extensive travel and a loyal Marriott guy. My stay was mediocre at best… Not only did they give me the worst possible room on the resort but it was almost like a diff level of service or atleast that’s how I felt. Maybe it was because I used points for a portion of my stay, which I earned by spending $$$ with Marriott brands. Upgrades were requested and they were available ( I searched the availability on the app and there were MULTIPLE other options)but my room was a Dorian suite here the loading dock with so much noise and loud talking from the staff it totally took away from relaxing in the room or early lazy mornings in the bed. Now, for the good, the restaurant staff at both breakfast and lunch and most of all at the onsite dinner spot were absolutely outstanding and the food was phenomenal. If doing it over I would choose another resort and spend less time in Santorini as well. I’ve stayed at a few Luxury Collection hotels around the world and have never had this level of service with a well earned status and my requests for upgrades.

El hotel está muy bonito y todo de lujo. Les recomiendo mucho reservar con American Express por qué tienes muchos beneficios y te dan late check out nunca había visto que en un hotel como mi vuelo sale hasta la noche me dieron otro cuarto hasta que sale mi vuelo que es a las 10 pm mis respetos y eso es gran servicio y con esta atención hacen que pases todo el día en el hotel y les consumas más otros hoteles no piensan en eso, yo gracias a eso me quedé en el hotel todo el día y comí, tomé y cené en el hotel en lugar de en la calle.

Το Vedema Resort είναι πραγματικά ένας παράδεισος που αξίζει κάθε έπαινο. Οι εγκαταστάσεις του είναι άψογες, τα δωμάτια είναι ευρύχωρα, καθαρά και πολυτελή, με όλες τις ανέσεις που θα μπορούσε να επιθυμεί κανείς. Το προσωπικό έκανε τα πάντα για να νιώσουμε άνετα και καλοδεχούμενοι. Κάθε μέλος του μας αντιμετώπιζε με χαμόγελο και ήταν πάντα πρόθυμο να βοηθήσει με οτιδήποτε χρειαζόμασταν. Ανυπομονώ να επιστρέψω ξανά.