聖地亞哥木蘭花飯店(Hotel Magnolia Santiago)

Acredito que a localização é a melhor parte do hotel, fica bem próximo de restaurantes e estações de metrô. O quarto é bom e bonito porém chuveiro com uma pressão ruim da água, café da manhã com pouca opção e apesar de na hora de preencher meu cadastro perguntarem se tinha alguma alergia não vi esta preocupação acontecer de fato. Além disso, senti falta de uma melhor receptividade da recepção quando chegamos (exemplo: entendo que o hotel tem uma academia, em nenhum momento nos foi apresentada), não perguntaram se era nossa primeira vez, se queríamos alguma dica ou qualquer coisa neste sentido. Reservei o quarto na categoria errada (twin e não casal) e antes de chegar ao hotel enviei ao e-mail e eles fizeram alteração sem qualquer problema

Experiencia extraordinaria! Um maravilhoso café da manhã, a decoração linda, atenção e cordialidade de todos, bem próximo de bons restaurantes e do Cerro Santa Lucía. Com certeza voltaria a me hospedar!

Hotel lindo, limpo, quartos espaçosos, café da manhã farto, rooftop muito gostoso.

Excellent hébergement!!

清潔かつLuxury！

Nice enough, but not exceptional. I went because it had very high ratings but it simply isn’t exceptional. Room was comfortable enough - about average for its class - service and food were very average. Breakfast was a limited, average, and repetitive buffet. Small room that filled up quickly so no place to sit some days. No perks, just nothing very special. At that price point there are very good hotels nearby.

The staff are exceptional. Rangiroa Tuki is an excellent concierge. He was extremely helpful in securing tours to Santa Rita winery and Valparaiso. This boutique hotel is centrally located with restaurants two blocks away. I highly recommend this hotel.

We were given Room 68. Beautiful room, but unfortunately we could hear the elevator humming all night and the kitchen staff clinging dishes and talking like they were in our room. This went on until 1:10am, on a day that we had to get up early and really needed our sleep. We complained (that night) and again in the morning. The hotel did move our room and give us a bottle of wine for our troubles, but I feel they should have comped the night, or at least part of the night. We've all had those nightmare hotel stays where the people next to you keep you up, but coming from the hotel itself was unacceptable. I sent them an email upon our return, letting them know they did not do enough, and they did not respond. Other than this issue, it's a very nice hotel, well located, with a cozy roof-top restaurant.