Located in the slightly bohemian Bella Vista area, some distance from the centre. The initial impression is not good thanks to the iron gate over the front door, and the graffiti-strewn walls (not uncommon in Satiago, as we discovered). Inside, it is slightly old-fashioned, but reasonably clean and tidy. Staff are friendly, but generally restricted to just one person on the front desk. No lift (elevator) and no porters. Superior Room was a good size, and comfortable with traditional furnishings. No hot water the first night, but subsequently remedied. Breakfast service is limited to a bag containing a sandwich, a pastry and a yoghurt + make your own coffee or tea in the breakfast room. No other food or drink available on site. Restaurants are a couple of blocks away, as is a local park. The metro station is about 15 minutes walk. OK overall, but could do with more staff and some tidying up, inside and out. Think about whether the location will meet your needs - the area seems safe and not too noisy, but by no means central.
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