聖地亞哥艾美飯店

We had a 14hour flight to get to Santiago, and used the airport pickup service which was on time and very clean. Staff at the hotel were excellent and very helpful, and we were able to check in early which was very good after such a long flight. They are still renovating the hotel, and we were offered the choice of a room with modern facilities on a lower floor, or a room with a view, still yet to be updated. We chose option 1, and our room was very clean with modern facilities. We had the buffet breakfast which consisted of a large variety of different food to choose from. The hotel is located near restaurants, bar, ATM and a supermarket. We would highly recommend this hotel.

入住之前我讀到的關於這家酒店的所有資訊都應驗了。這家酒店原本是一家皇冠假日酒店，現在更名為艾美酒店。通常來說，艾美酒店都很棒，但這家簡直差到極致。地毯髒兮兮的，滿是污漬，淋浴也很糟糕，我入住期間空調一直壞著。這家旅館本身不算糟糕，只是完全不像「艾美飯店」。房間價格相對便宜，物有所值。最後我換到了另一家好得多的飯店。唯一的亮點是員工……他們簡直是一流的。

Fabuloso. El hotel es excelente. El personal muy atento y muy amable. El desayuno y el restaurante fabulosos. Una vista excelente desde la piscina. Habitaciones con muy buen panorama de Santiago. Muy bien ubicado a minutos, caminando, del palacio de la moneda y otros lugares turísticos. Recomendable

Unsafe neighborhood. I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here.