安布羅斯大飯店(Ambrose Hotel)

我剛剛發現了這家隱藏在聖莫尼卡一條安靜街道上的小寶石酒店。如果您喜歡價格介於高端和中檔酒店之間的小型高檔精品酒店，那麼這裡非常適合您。我選擇這家酒店是因為 ******** 上的好評如潮，現在我將自己的好評添加到這堆評論中。

乾淨、有吸引力的外觀。慢慢開過去，不要停留！相對於你所得到的服務和設施來說，價格太高了。在我們住宿期間，我們一直感到失望：燕麥片是一碗溫熱的牛奶，底部大約有1/2 杯燕麥片，與前台溝通不暢：客房服務（與他們談論所需的客房服務頻率，沒有出現） ），多次給錯鑰匙，額外支付了工作室費用，以為我們會有一張漂亮的餐桌和椅子供用餐（如網上圖片），但事實並非如此。顯然人手不足。客戶服務標準低。非常令人失望，浪費金錢！遠離！

隱藏在一個街區，可以步行到很多地方，但在繁忙的街道上。優秀的員工和服務。

Lovely boutique hotel in a great location in central Santa Monica. I especially enjoyed the scented air in the lobby; very soothing and feels like you're at a spa. Lovely aesthetics, attentive and upbeat staff who actually seem to like their jobs! Which indicates it's a well run organization that treats its workers well. Free, secure onsite parking is a big asset. I will absolutely return!

Un hotel muy bonito, la atención del personal es excelente, las sábanas y cama muy cómoda, cuentan con chofer para que te lleve a diferentes lugares cercanos

Very disappointing compared to the many times I’ve stayed over past several years. Staff was so so - not hospitable or friendly like in the past. Room was noisy so didn’t sleep. Everything is now extra - parking, breakfast, etc. Fridge didn’t work so my food spoiled. Not impressed.

考慮到聖莫尼卡的其他選擇，物超所值。

Great location and decoration. The bathrooms not the best: shower has very little pressure, door to the bathroom is sliding and doesn’t always close, and no place to set stuff around sink.

We though we book a lovely boutique hotel, this is not! Book a chain hotel for the same or less money and you will get a better service. Let’s start with the fact that they have a ‘green policy’, which nobody mention to you, which means they don’t clean your room for the first 3 nights - which translate in ‘we are saving money on our cleaning staff’! So no water in the room after the first night or fresh towels but you do pay a fee for it! Nobody show us or told us what we had as a service, we saw no bicycle and the Tesla transfer you pay £25 per day is impossible to use: you can not reserve it in advance for a specific time, there is always a queue and it’s not available on Saturday before 11.30am! There is no tea or coffee in the room, which is a normal standard for a 4 start hotel. Entrance door is locked after 10pm and good luck waiting for somebody of the staff to open to you (we were lucky some guest inside open the door for us) and if you have any issues with your room, like a window not closing properly, be ready to wait for more than 4 hours and ask multiple times to fix it. Highly recommended to book somewhere else for the same money or less you will get a better service! We will definitely not book this not hotel again. Not a good value for money at all!