瓦倫西亞-聖克拉麗塔智選假日套房飯店(Holiday Inn Express & Suites Valencia - Santa Clarita)

Clean updated hotel, great customer service, good breakfast, free parking.

酒店幾乎是完美的！周圍有很多美食，靠近六面旗幟，就在高速公路旁。乾淨的房間和漂亮的浴室。我們訪問的唯一問題是空調，它似乎沒有超過某個溫度。謝天謝地，房間裡有一個風扇。房間感覺有點悶，但除此之外，這是一次很棒的住宿。

I love it

Staff was very friendly. When room service came to fill towels while we were out they also tidied up our room (organizing shoes and toys that were out) only Demi complaints would be ONE! Of the breakfast staff she was a bit snotty to guest and her helper but EVERYONE else from front desk to back end were lovely! Also we found a pair of eyeglasses under the bed so cleaning may not have been 100%

I would start with the bathroom by the lobby had no hand soap. Secondly, we stayed three nights we didn’t get any cleaning service in the room. We had a full basket of trash and I had go speak with the cleaners to come and empty it. But I was surprised that they don’t do daily room cleaning and or check on the room to refill coffee and cups .

I did like the facility but the only reason it is not 5 stars for me is because i had ants in my room. They were in the bathroom and found a couple on my bed. That led to barely any sleep. When i went down to the lobby i did see q few around the check in desk as well.

Overall stay was great, except for the noisy kids(?) jumping around at 3:30am above our room. Had to call front desk 2 nights in a row, so they could talk to the upstair guest, to tell thier kids (I'm assuming) to stop jumping. Finally our 3rd night we asked to be moved so we could get some sleep. They eventually moved us and we slept great.

The building looks very well maintained and clean. The room is spacious with fully functional amenities. Easy check in; excellent customer service with friendly and professional staff from all departments. Having been traveling a lot, I always find it a nice treat to encounter such professionals. Thank you, Holiday Inn Express, for investing in great people! Highly recommended!