日晷海灘水療度假村

Me gusto la piscina el servicio la comida el personal muy amable todo y servicial la habitación Muy lindas los restaurante muy buenos todos la piscina muy buena muy bien todos de una experiencia muy buena en agradable el señor Carlo reyes , Maikel,Antoni ,sirilo

Written for a February 2022 stay. I really want to write a positive review but I’m struggling. The rooms are incredibly overpriced for the quality and service and views. I paid $300 extra for a full Gulf view, totaling $1000 for one night. The Gulf was in full view, but it was in building J, not a building directly on the water. It also was mostly a view of the hot tub and the main building. The sunrise was blocked by the main building. There was noise from the pool area. Most importantly was the lack of understanding by one receptionist at the front desk. She told me she had no idea where my room would be when I checked in and that it definitely would not be ready by 3pm. I was told I needed to checkout at 11am. While this is standard, I was shocked I could not be accommodated by even 30 minutes for checking or checkout. I went to my room at 10:58am to get my bags for checkout. I could not access the room. My key had already been deactivated. I had to walk back to the front desk and ask for access to retrieve my things. When I came out of the room, a cleaning lady was waiting for me. I am confused as to why I could not have checked in slightly early the day before if the room is cleaned promptly at 11am. I had a very negative vibe from the front desk. For this reason…and many others, I would not return. This resort does not at all have a 4/5 star quality or vibe. Any resort inflating their prices well beyond the quality of the room during these times does not truly value its clients.

We had a wonderful stay at the Sundial resort. Beautiful accomdations and service. So nice to have chairs and umbrella's set up on the beach. Friendly staff and very clean. We will be back after they recover from hurricane IAN. Prayers for the staff and families.