約翰內斯堡桑頓Onomo飯店的評論

住宿方回覆: Thank you for sharing your detailed feedback.We are pleased to hear that you found our location convenient, our rooms clean and tidy, and our front desk team warm and attentive. We also appreciate your observations regarding the room facilities and amenities, including the air conditioning, hot water, and power outlet by the bed.We note your comments about the Wi-Fi and breakfast availability, and these have been shared with the relevant teams for review as part of our ongoing efforts to enhance the guest experience.Your feedback is valued, and we hope to welcome you back to ONOMO soon.Nicolene and Team

住宿方回覆: Dear Jeff,Thank you for sharing your stay experience. We sincerely apologize for the odour in the room and the inadequate breakfast options. We will seriously consider your feedback in order to improve the quality of our services in the future.Sincerely,Nicolene and the team

住宿方回覆: Dear Guest,Thank you for your positive feedback regarding our central location. We are delighted to hear that you found it convenient for accessing Nelson Square. We hope to welcome you back in the future.Nicolene and Team

住宿方回覆: Thank you for sharing your wonderful feedback. We’re delighted that your first visit to South Africa was such a positive experience and that ONOMO Hotel Sandton offered great value and convenience during your stay. It’s great to know that our location, close to the Sandton Convention Centre, Nelson Mandela Square, and Sandton City Mall, made your trip even more enjoyable. We’re also pleased you enjoyed our breakfast offering.We hope to welcome you back to ONOMO soon.Nicolene and Team

住宿方回覆: Dear Mr. Yurie, Thank you for choosing ONOMO again and for sharing your experience. We're thrilled to hear that both your Cape Town and Johannesburg stays were enjoyable. It’s great to know you found the room comfortable and appreciated the breakfast—blueberries included! We look forward to welcoming you back on your next visit.Nicolene and Team

住宿方回覆: 尊敬的 Facety，感謝您分享您的回饋。我們很高興聽到您喜歡我們的服務、優越的地理位置和豐富的早餐選擇。我們理解您對瓶裝水的回饋。作為我們永續發展承諾的一部分，我們安裝了內部水過濾系統，為整個飯店提供安全的飲用水。您也可以在我們的餐飲店購買瓶裝水。我們希望很快再次歡迎您光臨 ONOMO。 Nicolene 和團隊

住宿方回覆: 感謝您分享您的真實回饋。我們非常感激優越的地理位置為您帶來美好的入住體驗。很遺憾，房間大小和設施未能達到您的期望。我們已記錄您對床單、浴袍和衣櫃的回饋，並將持續改進。期待您盡快再次光臨 ONOMO。 Nicolene 和團隊

住宿方回覆: Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the clean and spacious room, our helpful team, and the convenient location. It’s always a pleasure to know our guests plan to return.We look forward to welcoming you back to ONOMO soon.Nicolene and Team

住宿方回覆: Thank you for sharing your thoughtful feedback. We’re delighted to hear that you found your room comfortable and well-appointed, and that you enjoyed our prime location right next to Nelson Mandela Square — the perfect spot to experience some of Sandton’s best dining.For your next business trip, we recommend booking one of our luxury or executive rooms which offer more space while maintaining the same modern comfort you enjoyed.We hope to welcome you back to ONOMO soon.Nicolene and Team

住宿方回覆: 感謝您分享您的回饋。我們非常重視您的入住體驗，並對您在辦理入住、客房清潔和空調方面遇到的問題深感抱歉。您的意見已轉達給我們的團隊，我們將立即進行審核並採取相應措施。桑頓奧諾莫酒店一直致力於為客人提供熱情舒適的住宿體驗，對於此次未能達到您的期望，我們深感遺憾。我們期待有機會在您下次入住時，能夠再次贏得您的信任。尼可琳及團隊

住宿方回覆: Thank you for sharing your detailed feedback following your recent stay with us. We are pleased to hear you enjoyed our convenient location close to shopping malls, bars, and restaurants, as well as the comfort of your room and the breakfast provided.We sincerely regret the inconvenience caused by the noise from the corridor and the confusion with the safe instructions. Your comments have been shared with our team to address these issues and improve the experience for future guests.Regarding bottled water, we want to assure you that our tap water is filtered and safe to drink as part of our sustainability efforts. Bottled water is also available for purchase at reception for guests who prefer it.We hope to welcome you back to ONOMO soon for an even better experience.Nicolene and Team

住宿方回覆: Thank you for your thoughtful and detailed feedback. We’re pleased to hear that you enjoyed the cleanliness of your room, the delicious breakfast, and the friendly service from our team. It's also great to know you appreciated our convenient location near Mandela Square and the secure access throughout the hotel.We do take note of your comments regarding the breakfast pack and missing utensils—we’ll certainly review this with our team to improve the experience for future guests.Thank you for your recommendation. We hope to welcome you back to ONOMO soon.Nicolene and Team

住宿方回覆: Dearest Onomo Guest, Thank you for your kind words! We're delighted to hear you enjoyed the breakfast, restaurant, and felt safe during your stay. Our location does make for a great stopover before heading to Kruger National Park, and we’re glad it worked well for your travel plans. We look forward to hosting you again.Nicolene and Team

住宿方回覆: 親愛的Onomo賓客，感謝您的寶貴回饋。我們很高興您喜歡我們餐廳的美味佳餚和來自斯泰倫博斯的葡萄酒——真正的南非風味！很高興您感到安全，並欣賞我們靠近納爾遜曼德拉廣場的便利。期待您的下次光臨。 Nicolene和團隊