JJaikalaHotel is rated at 5star but the amenities are quite average. The standard king size room is smaller than I have experience in some other hotels if that range. You do not find water glasses in the room. Room service is very slow and sometimes your call will just keep transferring between room service and reception if you needed something. If you ordered food in your room, you have to make payment immediately. It does not amount up to check out. There is only one restaurant, one cafe in the hotel. You can walk up to nearest restaurant for your food that is 800m away.Pool is there but you have to carry your own towel. The day we arrived, there was a birthday party around the pool with loud music. We avoided going to pool side. Shoe shiner is in the lobby and if you get your shoes cleaned he needs to be paid as compliment and that complement begins with 100rand minimum. To me it’s an average hotel and ok for a couple of days. It had some conference going on so extra crowd was also in the lobby for the two days we stayed If you are looking for a luxery experience, better choose another hotel. This hotel is ok for not more than two days of stay.
訪訪客用戶Well appointed accommodation, very friendly staff. But aircon didn’t work intermittently after the loadshedding , no in-room phone to contact the front desk, no room service, TV didn’t work but the hotel did fix it, no other food available except frozen pizza, the WiFi was good, but no WiFi during the daily load-shedding.
訪訪客用戶The experience was amazing. We loved the interior of the room. The staff were ready to help and friendly and very welcoming. We also loved how trustworthy they were. We forgot our MacBook in the room and only realised 2hours after check out that it was missing.
訪訪客用戶Hi
It was a lovely place but was very suprise of a group of young ladies making a very loud noise/ at +-3:45 am.
This same group were making noise at +-11 am. I fail to understand you'll have 24 hours security and no one even noticed this.
I was very intimidated to actually open the room door to see what was the issue. I was planning for a peaceful night.