伊甸全息度假和活動中心

A Non-Holistic 'Pig in a Poke' Upon arrival, no one was present to check us in. When staff finally appeared, they were unaware of our booking. The room was spacious but filthy—thick dust, no toilet paper, soap, or shampoo. The toilet and sink were dirty, the shower barely worked, and holes in the walls let bugs inside. Beds had worn linens and uncovered dirty pillows. The confirmation vaguely mentioned “some construction,” but the property was a full construction site. Workers were active near our room until late afternoon. The restaurant, marked open, wasn’t available to guests. No one was clearly in charge. Staff, though initially helpful, became hostile after we decided to leave after one night due to the conditions. Our feedback about the misleading booking information was dismissed, and we were falsely accused of complaining online. Staff denied the visible construction and refused a refund, though the manager eventually agreed to charge us for one night only. Even after we left, the manager harassed us online, demanding extra payments. The advertised holistic concept collapsed under staff defensiveness. Feedback was treated as a personal attack rather than an opportunity to improve. The experience was neither tranquil nor professional. Think twice before booking here.

Atypical, but good The place was atypical, but good overall. It’s in a great location and has beautiful common areas that we used a lot to relax. I’m giving it a 3 for a few reasons: - Beds didn’t have fitted cover, so woke up with the raw mattress closer to my face then I’d like - Shower didn’t drain well & no bathroom products offered - No one there to check us in & no clear communication on really events, restaurant hours or other things like that

Throughout our stay, the staff was no where to be found. We tried checking in online as we were instructed to do so through our booking , but there was no link to do this. Additionally, after trying to find staff around the property, each staff member that we encountered adopted a woah is me mentality and told us they didn’t know anything about our booking and couldn’t help us for various reasons (ie, they didn’t know we were coming, they didn’t know which room we were in, etc). There wasn’t a way to ask the staff for recommendations, or for simple things like plates and spoons. The property will be beautiful one day when the construction within and surrounding is finished, and when the management of this property improves.

Lovely but early morning construction noise Lovely place right on the lake, off Hippie Highway so lots of shopping and food options. Only complaints - 1. room had 2 double beds but only two pillows, total. 2. Construction on the hotel is ongoing and started by 7:30 am with tons of hammering and workers running back and forth in front of our windows. Would definitely stay here again POST construction.