瓦爾迪斯港飯店(Puerto Valdes)

Excellent Hotel! Los cuartos son comodos y espaciosos (tipo apartamento). Facilidades limpias. Staff atento y amable. Area de oportunidad en las opciones/variedad en el desayuno. Finally, lo recomiendo!!!

Un excelente lugar muy bello el hotel..el personal del frondesk..muy amable..

Viaje con mi familia y verdaderamente nos se tinos muy a gusto la localización del hotel muy conveniente la limpieza excelente todo el personal fue muy pero muy atento nos comentaron a cerca de lugares que podíamos visitar y actividades para hacer que ayudaron a que hiciéramos más amena nuestra estancia 💯 porciento lo recomendare a otras personas

Zona tranquila, facil de llegar al hotel. Hermoso hotel y acogedor

Instalaciones en desarrollo, restaurante no tiene lo que está en el menú, personal muy agradable

Expectacular. La persona que nos recibio super amable.

Great room setups for family stays but obviously amateur run hotel. Our room had floorboards coming up. Free breakfast was not done well at all. No plates left after first hour and not always someone there to help. Area is up and coming but def outside of the main Old San Juan area. Would not stay here again.

We really liked the hotel. The lobby was very nice. The staff during the check-in process was courteous. The room was spatious. Have a mini fridge, microwave and nesspresso machine was a plus. It also hade a stove top which we didn’t use. Kitchenware, glasses, mugs, silverware also available. Breakfast was included which was ok which is the reason I’m not giving 5 stars. The breakfast attendant was not up to the task. Both mornings the attendant had to be reminded to fill out everything that was running out (juice, milk from espresso machine, bacob, etc) if asked for silverware she would just say that there are no clean one instead of going saying that she will find us clean knives. The hotel has transportation (golf cart) to and from the hotel to the old city if you don’t want to walk(walkable distance) or are tired from walking all day. It also has a Stakehouse which unfortunately was booked all weekend and couldn’t try it but a friend told me it’s very good. I would recommend this hotel and would stay again in the future.

Had a uniquely horrible experience at this hotel. Not only was I unable to sleep and surrounded by cheap trappings, but they put a recurring fraudulent charge on my credit card that I'm having to work with my bank to get resolved. To start with, the floors are cheap and coming up, the showers are very hard to get hot water in, and the breakfast is a joke. Cold eggs, limp, palid bacon, and stale bread await you in an un-airconditioned sweatbox that passes as their "breakfast area". Then, there's the surroundings. This place is sketchy, and I didn't feel safe walking around. Worse still, my last night there, a fire alarm was going off at a neighboring building, something that nobody seemed to be in a hurry to rectify. After lying awake for an hour and a half, I requested to be moved - which, to their credit, they obliged. At that point, this was a lukewarm experience, trending towards bad. My experience at the physical hotel was easily the worst hotel experience I had in 2023, but I wasn't furious, just frustrated. However, that changed when I found that they'd set up my one-time payment for my room as a recurring one on my credit card. I'm unsure if this was from malice or incompetence, but fraud is fraud. I called them to ask for a refund, emailed them the requested data, and have yet to receive one a week later. I've paid twice now for a hotel room I hated, and had to spend 40 minutes on the phone with my bank getting the charges disputed. DO NOT STAY HERE