羅森飯店

This has been one of the most disappointing experiences I have had with a hotel. They took my reservation for 2 rooms and a 50% deposit. My father who was to join us got very ill and was hospitalized and we couldn't make the trip as I also spent the night with my father in the hospital. I contacted Rolsons to see if I could get a refund or a credit due to the medical emergency and even offered to provide proof of the emergency from the hospital. I was denied both requests even after I told them I could use the deposit one day later. They flatly refused to do this even in the face of the medical emergency. I lost my deposit! The worst experience I have had with this hotel in San Ignacio, Belize. Be warned!

Great hotel, convenient to get you with an excellent restaurant attached and a nice big pool. Great hotel, convenient to get to with an excellent restaurant attached and a nice big pool. Beautiful rooms are very complete and well appointed. It was a very hot day when I visited, and the staff made the thoughtful gesture of turning the AC on in the room before we arrivedIt was a very hot day when I visited, and the staff made the thoughtful gesture of turning the AC on in the room before we arrived. The staff are very well trained and friendly. A great hotel to relax and recharge batteries!

The condition of the room is the only thing keeping the Rolson from a 5 star rating. The room was clean and spacious compared to other places I stayed while in Belize. The bed was comfortable and the water was plenty hot with good pressure. There was both a fridge and safe in the room, neither of which worked. The room felt a bit dated as well. None of this was a deal breaker, particularly since I was only there a night, but the rating suffers a bit for it. This hotel was situated right near the highway which made it a perfect stop on my way back from visiting Tikal. It's not in the center of the San Ignacio business district, but in a relatively quiet suburban feeling neighborhood. There is off-street, relatively protected, parking but keep in mind that you are competing with restaurant customers for that parking. I ended up eating dinner elsewhere that night and got lucky to pull in when someone was pulling out. Otherwise I may have been stuck waiting for a spot or finding parking on the street. I did have breakfast at the restaurant which was delicious and very affordable.

The staff was key positive of the hotel. There were so many stairs to get anywhere, but the staff was very helpful in carrying luggage when we arrived.

My family of eight stayed at the Rolson for three nights. It’s close enough to the town center that we walked there. The service was very good. The food at the restaurant was excellent. The staff was very friendly and did everything to make our stay there pleasant. I would definitely stay there again.

This trip was the best family trip ever despite the little issue before with another resort but I give kudos to who recommended us to Rolson‼️ I met the most amazing waitress there who never failed to amaze us and accommodate our ever needs and my kids loved her so you know kids are always honest 😍🥰 but I highly recommend here and everyone who comes across to my fav 😍💕 waitress please tip her 😉 ur a QUEEN Mon😘 we felt at home 🏡